Software Alternatives, Accelerators & Startups

Magento VS Intercom

Compare Magento VS Intercom and see what are their differences

Magento logo Magento

Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Magento Landing page
    Landing page //
    2023-07-09
  • Intercom Landing page
    Landing page //
    2023-07-05

Magento videos

Magento vs Shopify Pros and Cons Review Comparison

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  • Review - WooCommerce vs Magento - What’s Better for Your Business in 2019?
  • Review - Magento 2 Overview | #1 Video on Youtube
  • Review - Adobe Commerce Detailed Independent Review | Magento Reviews and Ratings
  • Review - Maximizing B2B Success with Adobe Commerce: In-Depth Wilson eCommerce Review
  • Review - Adobe Commerce Review: Great Enterprise Level E-Commerce Solution
  • Review - Shopify vs Magento: Which is Better? (2024)
  • Review - Magento vs Shopify vs OpenCart vs PrestaShop 2023: The Best eCommerce Platform Is... 🔶 E-CASH S2•E42

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Magento and Intercom)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magento and Intercom

Magento Reviews

Top 10 Web Content Management Systems
If Shopify was not the eCommerce CMS that you were looking for, then Magento should do the trick for you. Magento comes in two different variations. First is the official Adobe release which is an enterprise CMS and needs a subscription fee to run. The other however is one of the best free CMS eCommerce options, known as Magento Open Source. The principal difference between...
Source: cloudzy.com
Best eCommerce Platform for Auto Parts
Adobe now owns Magento, a free and open-source eCommerce platform. Additionally, “Adobe Commerce,” a paid, cloud-hosted version of Magento marketed particularly at bigger companies. A highly effective and scalable eCommerce platform for auto parts is Magento (Adobe Commerce). Some of the greatest businesses in the world, like Procter & Gamble, Coca-Cola, and Nike, trust it.
Source: www.ayatas.com
Top 10 Competitors and Alternatives to Handshake in 2022
‍Built and made for enterprises, Magento offers complete control over your website so that your developer can create a unique web presence while prolonging server autonomy. As a product of Adobe, Magento provides several personalization solutions for big-time companies that plan to scale more. Even though you need a developer to get started with, your non-technical teams...
Source: www.growmax.io
8 Great Drupal Alternatives to Try for your Website (Nov 2021)
Magento is another popular Drupal alternative, and one of the best-known ecommerce platforms on the market today. Designed to support growing and new businesses alike, Magento is highly scalable and brimming with excellent features. You can access this solution as a free-to-use, open-source software, just as you would with Drupal. Magento, like Drupal requires some basic...
The Ultimate List of eCommerce Websites to Sell Auto Parts Online
Altos Digital: A complete digital solutions company that helps you sell your catalog on Shopify, Magento, Volusion and WooCommerce. They engineer and architect catalog data for a competitive advantage online. Altos Digital offers:

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Magento should be more popular than Intercom. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Magento mentions (12)

  • How to Test the Magento API in Postman?
    Overall, Magento API and Postman provide developers with powerful tools to interact with the Magento e-commerce platform and build integrations or extensions that enhance its functionalities. - Source: dev.to / 9 months ago
  • Medusa vs. Magento: A Comparative Analysis
    In today's fast-paced digital age, e-commerce has become a crucial aspect of businesses worldwide. With the rise of online shopping, companies are looking for highly scalable, reliable, open-source, and cost-effective e-commerce platforms to sell their products and services. The use of open-source e-commerce platforms has gained popularity due to their flexibility, scalability, and affordability. However, with so... - Source: dev.to / about 1 year ago
  • Medusa vs. Magento: A Comparative Analysis
    This section summarizes the comparison between Medusa and Magento. - Source: dev.to / about 1 year ago
  • Best Shopify Alternatives for Your Online Store
    Magento is a popular e-commerce platform that was introduced first in 200, later it was acquired by adobe in 2018. Magento is created with open-source technology and it is suitable for all sizes of businesses either large or small. Source: about 1 year ago
  • SaaS eCommerce platforms
    In comparison to a SaaS eCommerce platform, a self-hosted solution requires more technical skill and maintenance; however, it is the most flexible option for those looking for complete customization capabilities. Self-hosted solutions do not have any limits and the website can be tailored in many different ways. Examples of self-hosted eCommerce websites are Uvodo, Magento Enterprise Edition, OpenCart,... Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Magento and Intercom, you can also consider the following products

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PrestaShop - Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website for free and start selling online with hundreds of powerful features.

Drift - A messaging app that helps you grow your business.