Software Alternatives, Accelerators & Startups

Top 9 Customer Support Products in User Feedback Management

The best Customer Support Products within the User Feedback Management category - based on our collection of reviews & verified products.

UserEcho UserVoice UseResponse Delighted UserReport Feedback Lane AskNicely GroHawk

Summary

The top products on this list are UserEcho, UserVoice, and UseResponse. All products here are categorized as: Platforms for managing customer inquiries and support tickets. User Feedback Management. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:
    • Freemium
    • Free Trial
    • $19.0 / Monthly

    #Feedback #Live Chat #Customer Service 1 social mentions

  2. UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

    #Feedback #Help Desk #User Feedback 8 social mentions

  3. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

    #Feedback #Help Desk #Customer Feedback

  4. Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

    #Feedback #Help Desk #Customer Feedback

  5. The fastest and easiest way to gather actionable feedback from your customers
    Pricing:
    • Freemium
    • Free Trial
    • $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)

    #Surveys #Customer Experience #User Feedback 2 social mentions

  6. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

    #Surveys #Feedback #User Feedback

  7. Feedback Lane lets you add a feedback widget to your website that's connected to a Notion table in your workspace.Make it easy for customers to send you feedback, then manage that feedback where you manage your business (Notion!)

    #User Feedback #SaaS #Customer Feedback 1 social mentions

  8. Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

    #Surveys #User Feedback #Customer Feedback

  9. Customer Feedback and Engagement Made Easy!

    #Surveys #User Feedback #Customer Feedback

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Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!