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· Add video · Edit collects messages and reviews from your customers at various sites or social media (f.e. Instagram, Youtube, Facebook, etc) and sends all the information into one Slack interface, from which you can quickly and easily respond to any request. is useful in many cases, such as:

Sales Quickly respond to incoming requests from potential customers and do not miss leads.

Manage Reputation Rapid response to complaints in social networks increases customer loyalty by 25%.

Track customer reviews 58% of customers read reviews before buying. Do not leave them unanswered.

Customer support 86% of buyers are willing to pay more, if they provided with quick support. is used by agencies who need to track and respond to reviews and questions from customers in many different social networks (Facebook, Instagram, Youtube, etc).

Pricing: Alternatives

The best alternatives based on verified products, votes, reviews and other factors.
Latest update:

  1. Chat with your customers on Facebook and Twitter via Slack!

  2. Slack-first ticketing for internal helpdesk

  3. Chat with your website users from Slack

  4. Automatically get order notifications & summaries in Slack

  5. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  6. Selly is a complete selling system.

  7. Jira service desk for Slack

  8. Easily keep issues moving right from Slack

  9. Zendesk is a beautiful, lightweight help-desk solution.

  10. The most flexible, reliable, trusted IT service management software on the market.

  11. Mini social networks for all your personas

  12. Create and track personal or support team tasks, 100% inside Slack.

    paid Free Trial

  13. When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio. Reviews

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This article was published on | Author of's details: | Publisher: SaaSHub
Categories: Communication, Online Review Management, User Feedback Management