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NOTE: Teleopti WFM has been discontinued.Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource – your staff.
#Employee Scheduling #Customer Service #Workforce Management
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Simpler, smarter and fairer scheduling software for customer support teams at scalePricing:
- Freemium
- Free Trial
- £15.0 / Monthly (All features included)
#Employee Scheduling #Customer Service #Resource Scheduling
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Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.
#Employee Scheduling #Time Tracking #Customer Service
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NICE is a remote desktop cloud visualization solution enabling users to connect to OpenGL and Direct/X applications running in a data center
#Employee Scheduling #Customer Service #Workforce Management
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A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.
#Employee Scheduling #Predictive Analytics #Workforce Management 1 social mentions
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98% faster access to manually collected data
#Employee Scheduling #Customer Service #Workforce Management
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Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.Pricing:
- Paid
- Free Trial
- $15.0 / Monthly (Professional version (user/month))
#Employee Scheduling #HR #Predictive Analytics
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injixo is a cloud-based workforce management software for call centers.
#Productivity #Project Management #Task Management
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Rota Software with easy setup and powerful features. Simple web and mobile apps, including repeating shift patterns and printed reports. Employee Access and Mobile Apps. Online Rosters and Employee Scheduling. Try Rotaville now.Pricing:
- Paid
- Free Trial
- £14.0 / Monthly (10 Employees)
#Employee Scheduling #Time Tracking #Work Management 4 user reviews
Product categories
Summary
The top products on this list are Teleopti WFM, Surfboard, and Verint Workforce Optimization.
All products here are categorized as:
Tools for managing customer support, inquiries, and interactions.
Software for allocating and managing resources and schedules.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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Related categories
📅 Employee Scheduling
🔄 Workforce Management
💬 Customer Support
📝 Work Management
📊 Predictive Analytics
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