Top 9 Customer Support Products in Resource Scheduling

Product categories

Customer Service Customer Support Employee Management Employee Performance Management Employee Scheduling Predictive Analytics Project Management Resource Scheduling Task Management Time Tracking Work Management Workforce Management

Summary

The top products on this list are Assembled.com, injixo, and Teleopti WFM. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Software for allocating and managing resources and schedules. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

assembled.com

1

Assembled.com

A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

#Employee Scheduling #Predictive Analytics #Workforce Management 1 social mentions
injixo Landing Page

2

injixo

injixo is a cloud-based workforce management software for call centers.

#Productivity #Project Management #Task Management
Teleopti WFM Landing Page

3

Teleopti WFM

NOTE: Teleopti WFM has been discontinued.

Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource – your staff.

#Employee Scheduling #Customer Service #Workforce Management
WorkOtter Landing Page

4

WorkOtter

WorkOtter is the #1 ranked SaaS project, resource, and portfolio management solution. We are a simple, sensible, and supportable alternative to the complex PPMs and the toy-like task managers.

#Time Tracking #Work Management #Project Portfolio Management
Surfboard Landing Page
5

Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
Pricing:
- Freemium
- Free Trial
- £15.0 / Monthly (All features included)
#Employee Scheduling #Customer Service #Resource Scheduling
NICE Landing Page

6

NICE

NICE is a remote desktop cloud visualization solution enabling users to connect to OpenGL and Direct/X applications running in a data center

#Employee Scheduling #Customer Service #Workforce Management
Rotaville Landing Page
7

Rotaville

Rota Software with easy setup and powerful features. Simple web and mobile apps, including repeating shift patterns and printed reports. Employee Access and Mobile Apps. Online Rosters and Employee Scheduling. Try Rotaville now.
Pricing:
- Paid
- Free Trial
- £14.0 / Monthly (10 Employees)
#Employee Scheduling #Time Tracking #Work Management 4 user reviews
Agyle Time Landing Page

8

Agyle Time

98% faster access to manually collected data

#Employee Scheduling #Customer Service #Workforce Management
Tymeshift Landing Page
9

Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
Pricing:
- Paid
- Free Trial
- $15.0 / Monthly (Professional version (user/month))
#Employee Scheduling #HR #Predictive Analytics

Recent Customer Support Posts

20 Best Capacity Planning Software Tools

supervisible.com // 22 days ago

Related categories

📅 Employee Scheduling 🔄 Workforce Management 🤝 Customer Service 📝 Work Management ⏰ Time Tracking

Recently added products

Conversity Anana Environment Validator Forum Interpreter Hopeway Hachly Reveneer Glanse Call an AI OpenSight camhdk.com

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!