Zendesk Suite Alternatives & Competitors

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Key Salesforce Service Cloud features:

Comprehensive Customer Support Scalability Integration Capabilities AI-Driven Insights

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Key Hubspot Service Hub features:

Unified Platform Automation User-Friendly Interface Knowledge Base

AgentClara is a UK AI receptionist that answers calls, books clients, and handles follow-ups 24/7 for service businesses and agencies. Free AI agents for website chat, SMS, social media and email included. Set up online with a free number in minutes.

Key AgentClara features:

24/7 call answering Live calendar booking Multi-channel AI agents Automatic follow-ups

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Vtiger Help Desk provides multi-channel helpdesk solution.

Key Vtiger Help Desk features:

Comprehensive Feature Set Customizability Integration Capabilities Affordability

The Omnichannel Customer Service and Support.

Key Service Creatio features:

User-Friendly Interface Customization Unified Platform AI and Machine Learning Capabilities

Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi….

Key Symphony SUMMIT features:

Comprehensive IT Management Suite AI-Driven Automation User-Friendly Interface Scalability

Freshdesk Omnichannel is helpdesk software that allows them to respond to inbound inquiries on all mediums, including phone, chat, and social media.

Key Freshdesk Omnichannel features:

Unified Customer Interaction Automation and AI Capabilities Customizability Scalability

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Key Verint features:

Comprehensive Solutions Scalability Advanced Analytics Cloud-Based Options

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.

Web, Social & Contact Center.

Key Oracle Service Cloud features:

Comprehensive Functionality Customization and Flexibility Scalability Integration Capabilities

Cloud-based CRM software for contact center agents.

Key ePowerCenter features:

Integrated CRM Capabilities Omnichannel Support Scalability Customization Options

Issue tracking software for help desk and customer service.

Key Issuetrak features:

User-Friendly Interface Customizability Robust Reporting Integration Capabilities

Work locally, grow globally.

Key CloudTalk features:

Call Recording International Numbers Automated Call Distribution Interactive Voice Response

Open Source paid Free Trial $25 / Monthly

Freshservice: the one-stop cloud solution for all your IT management needs.

Key Freshservice features:

User-friendly Interface Robust Automation Customizable Strong Integrations