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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Help Desk #Customer Support #Customer Service 1 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Customer Feedback #Help Desk #Customer Support
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Customer Feedback #User Feedback 8 social mentions
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Help Desk #Customer Feedback #Customer Support
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Simple open source ticket system with user system and modern design.Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
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Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
#Customer Feedback #Surveys #User Feedback
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A fast & beautiful way to collect user feedback
#Customer Feedback #User Feedback #Feedback 7 social mentions
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Idea Informer is a idea forum similar to uservoice or getsatisfaction.
#Help Desk #Customer Feedback #Customer Support
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Feedbackify offers website feedback solutions that enable companies to engage with their customers.
#Customer Feedback #Help Desk #CRM
Product categories
Summary
The top products on this list are UserEcho, UseResponse, and UserVoice.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Tools for gathering and managing feedback from users or customers.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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