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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Feedback #Live Chat #Customer Service 1 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Feedback #Help Desk #Customer Feedback
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Help Desk #User Feedback 8 social mentions
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Feedback #Help Desk #Customer Feedback
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Tender Support organizes your customer care so you can focus on delivering the best service possible. Find out how Tender will make your life easier.
#Customer Service #Help Desk #Help Desk And Ticketing
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Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
#Surveys #Feedback #User Feedback
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Idea Informer is a idea forum similar to uservoice or getsatisfaction.
#Feedback #Help Desk #Customer Feedback
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Open source customer feedback softwarePricing:
- Open Source
#Help Desk #Forums #Customer Support
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Supportbench is a customer service solution that delivers on your promises to customers.
#Customer Service #Help Desk #Help Desk And Ticketing
Product categories
Summary
The top products on this list are UserEcho, UseResponse, and UserVoice.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Tools for gathering and managing feedback from users or customers.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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