Top 9 Customer Support Products in Feedback

Product categories

Chatbot Platforms & Tools Chatbots Customer Feedback Customer Service Customer Support Feedback Form Builder Help Desk Lead Generation SaaS Surveys User Feedback

Summary

The top products on this list are UserEcho, UseResponse, and UserVoice. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Tools for gathering and managing feedback from users or customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

UserEcho Landing Page
1

UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Help Desk #Customer Support #Customer Service 1 social mentions
UseResponse Landing Page

2

UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

#Customer Feedback #Help Desk #Customer Support
UserVoice Landing Page

3

UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

#Feedback #Customer Feedback #User Feedback 8 social mentions
GetSatisfaction Landing Page

4

GS

GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

#Help Desk #Customer Feedback #Customer Support
OpenSupports Landing Page
5

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
UserReport Landing Page

6

UserReport

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

#Customer Feedback #Surveys #User Feedback
Frill Landing Page
7

Frill

A better way to collect customer feedback
Pricing:
- Freemium
- $25.0 / Monthly (100 active user ideas)
#SaaS #Customer Feedback #Customer Support 2 social mentions
Feedback Lane Landing Page

8

Feedback Lane

Feedback Lane lets you add a feedback widget to your website that's connected to a Notion table in your workspace.Make it easy for customers to send you feedback, then manage that feedback where you manage your business (Notion!)

#SaaS #Customer Support #Customer Feedback 1 social mentions
Collect.chat Landing Page
9

Collect.chat

Interactive chatbot for collecting data & feedback
Pricing:
- Freemium
- Free Trial
#Lead Generation #Chatbots #Chatbot Platforms & Tools 1 social mentions

Recent Customer Support Posts

Pando Talkee vs Disqus - A detailed comparison and analysis | Pando Proto

pando.im // about 1 year ago

Why people prefer Canny over UserVoice

canny.io // almost 6 years ago

Related categories

💬 Customer Feedback 🆘 Help Desk 🔊 User Feedback 🤝 Customer Service ☁️ SaaS

Recently added products

OpenTraits Bizpopuli Votemojo All Our Ideas idea.informer UserFeedback Featbacks TRACX Tiviclick KATANA

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!