Software Alternatives, Accelerators & Startups

Top 9 Ticketing System Products in Customer Support

The best Ticketing System Products within the Customer Support category - based on our collection of reviews & verified products.

Freshdesk LiveAgent HelpDesk Clevada GrooveHQ Helpdesk 365 by Apps365 Desk365 JitBit Helpdesk Helpspot

Summary

The top products on this list are Freshdesk, LiveAgent, and HelpDesk. All products here are categorized as: Ticketing System. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions

  2. LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $15.0 / Monthly (Small)

    #Live Chat #Customer Service #Contact Management 2 user reviews

  3. The easiest help desk system for a team like yours.
    Pricing:
    • Paid
    • Free Trial
    • $4.0 / Monthly (per agent)

    #Customer Service #Help Desk #Help Desk And Ticketing 3 social mentions

  4. Clevada is an All-In-One Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and eCommerce.
    Pricing:
    • Paid
    • Free Trial
    • $6.75 / Monthly

    #CMS #Website Builder #Team Collaboration

  5. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Grooveโ€™s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  6. AI-Powered Support. Teams That Thrive.
    Pricing:
    • Paid
    • Free Trial
    • $19.99 / Monthly

    #Customer Service #Help Desk #Help Desk And Ticketing

  7. Desk365 is an AI-powered ticketing system for teams of all sizes.
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Monthly (Standard plan)

    #Customer Service #ITSM #Help Desk And Ticketing

  8. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Live Chat #Customer Service #Help Desk 1 user reviews

  9. HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.

    #Customer Service #Help Desk #Help Desk And Ticketing

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