Top 9 Live Chat Products in Customer Support

The best Live Chat Products within the Customer Support category - based on our collection of reviews & verified products.

Product categories

CRM Chatbots Customer Iteraction Customer Messaging Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Online Ticketing Support Ticketing System

Summary

The top products on this list are Intercom, LiveChat, and tawk.to. All products here are categorized as: Software providing live chat functionality for customer support and communication. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Intercom Landing Page

1

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

#CRM #Customer Iteraction #Customer Messaging 6 social mentions
LiveChat Landing Page
2

LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (1 agent)
#Live Chat #Customer Support #Customer Service 2 social mentions
tawk.to Landing Page

3

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

#Customer Support #Customer Service #Help Desk 47 social mentions
Zendesk Landing Page

4

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

#CRM #Help Desk #Support 7 social mentions
Freshdesk Landing Page

5

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

#Customer Support #Help Desk #Ticketing System 12 social mentions
Drift Landing Page
6

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
LiveAgent Landing Page
7

LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
Crisp Chat Landing Page
8

Crisp Chat

Multi-channel customer support software
Pricing:
- Freemium
- Free Trial
- $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
#Customer Support #Help Desk #CRM 7 social mentions
Olark Landing Page

9

Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

#Customer Support #Help Desk #Live Chat 1 social mentions

Recent Live Chat Posts

9 Best ManyChat Alternatives & Competitors in 2024

tidio.com // 3 months ago

10 Best AI Tools for Customer Service to Elevate Your Support

clickup.com // 7 months ago

11 Best Customer Service Software & Apps You Need in 2022

krisp.ai // almost 2 years ago

alternatives to Tawk.to - Tiledesk Free Live Chat

tiledesk.com // over 1 year ago

The 10 Best Tawk.to Alternatives and Competitors [2022]

tidio.com // almost 2 years ago

The Best Help Desk Software in 2020

jitbit.com // over 3 years ago

Related categories

🆘 Help Desk 🤝 CRM 🤝 Customer Service 💬 Help Desk And Ticketing 📂 Ticketing System

Recently added products

Intercom on Customer Engagement Makassan BrightBot Live Chat by Landbot InsiteBot Facebook Chat for Websites Drift for Slack Gist Platform Glympse HappyFox Chat for Mobile

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!