Software Alternatives, Accelerators & Startups

Collab OneWorkForce

Collab provides innovative omnichannel Contact Center solutions, helping companies delivering the best value to their customer base. Request your Free Demo.

Some of the top features or benefits of Collab OneWorkForce are: Comprehensive Unified Platform, Scalability, Enhanced Customer Experience, and Cloud-based Flexibility. You can visit the info page to learn more.

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Collab OneWorkForce

Collab OneWorkForce Alternatives & Competitors

The best Collab OneWorkForce alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. ProcedureFlow is a cloud-based knowledge management product that helps employees become experts faster.

    Key ProcedureFlow features:

    Visual Simplification Collaboration Knowledge Retention Error Reduction

    /procedureflow-alternatives
  2. JivoChat is a live chat that enables you to talk to visitors on your website.

    Key JivoChat features:

    Multi-Platform Integration Real-Time Visitor Monitoring Customizable Chat Widgets Mobile App

    /jivochat-alternatives
  3. Industry's first context-aware Helpdesk Software.

    Key Zoho Desk features:

    Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    Visit website
  4. PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

    Key PHPKB features:

    Easy to Set-up and use Analytics and Reporting LDAP Integration WYSIWYG Editor

    paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")

    /phpkb-alternatives
  5. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    Key LiveAgent features:

    Ticket management Live Chat & In-App-Messaging Email notifications Email Templates

    freemium $15.0 / Monthly (Small)

    /liveagent-alternatives
  6. Switch is a cloud-based phone system built for Google Apps users.

    Key Dialpad features:

    Unified Communications AI-Powered Features Mobile and Desktop Compatibility Integration Capabilities

    /dialpad-alternatives
  7. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Key Intercom features:

    User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

    /intercom-alternatives
  8. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

    Key Freshdesk features:

    User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

    /freshdesk-alternatives
  9. Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    Visit website

    /zendesk-alternatives
  10. Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕.

    Key Dixa features:

    Incident and problem management Features Multi-Channel Help Features Self Help Community Features - Email Support

    paid Free Trial $39.0 / Monthly (Per agent / Per month)

    /dixa-alternatives
  11. Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

    Key Nextiva features:

    Comprehensive Features Scalability Reliable Uptime User-Friendly Interface

    /nextiva-alternatives
  12. As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

    Key Genesys Cloud features:

    Scalability Omni-Channel Experience Integration Capabilities Cloud-Native Architecture

    /genesys-cloud-alternatives
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