Software Alternatives, Accelerators & Startups

Top 9 Feedback Products in Customer Support

The best Feedback Products within the Customer Support category - based on our collection of reviews & verified products.

UserVoice UseResponse Fider Noora UserEcho Sleekplan Frill UserReport

Summary

The top products on this list are UserVoice, UseResponse, and Fider. All products here are categorized as: Tools for gathering and managing feedback from users or customers. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

    #Feedback #Customer Feedback #User Feedback 8 social mentions

  2. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

    #Customer Feedback #Help Desk #Customer Support

  3. 3
    Fider is an open source, cross platform and free to use customer feedback platform for companies...

    #Customer Feedback #Feedback #User Feedback 2 social mentions

  4. 4
    Building the features your users want is not an easy task. With Noora, you can validate your feature ideas and product roadmap before you start development.
    Pricing:
    • Paid
    • Free Trial
    • $29.0 / Monthly

    #Customer Feedback #User Feedback #Feedback

  5. Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

    #Help Desk #Customer Feedback #Customer Support

  6. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:
    • Freemium
    • Free Trial
    • $19.0 / Monthly

    #Help Desk #Customer Support #Customer Service 1 social mentions

  7. Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

    #Customer Feedback #Feedback #User Feedback 2 social mentions

  8. 8
    A better way to collect customer feedback
    Pricing:
    • Freemium
    • $25.0 / Monthly (100 active user ideas)

    #SaaS #Customer Feedback #Customer Support 2 social mentions

  9. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

    #Customer Feedback #Surveys #User Feedback

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!