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Top 9 User Feedback Management Products in Customer Support

The best User Feedback Management Products within the Customer Support category - based on our collection of reviews & verified products.

UserVoice UseResponse Delighted AskNicely Wootric UserEcho UserReport Fider

Summary

The top products on this list are UserVoice, UseResponse, and Delighted. All products here are categorized as: User Feedback Management. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

    #Feedback #Customer Feedback #User Feedback 8 social mentions

  2. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

    #Customer Feedback #Help Desk #Customer Support

  3. The fastest and easiest way to gather actionable feedback from your customers
    Pricing:
    • Freemium
    • Free Trial
    • $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)

    #Customer Feedback #Surveys #User Feedback 2 social mentions

  4. Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

    #User Feedback #Customer Feedback #Surveys

  5. Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

    #Customer Feedback #Surveys #User Feedback

  6. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:
    • Freemium
    • Free Trial
    • $19.0 / Monthly

    #Help Desk #Customer Support #Customer Service 1 social mentions

  7. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

    #Customer Feedback #Surveys #User Feedback

  8. 8
    Fider is an open source, cross platform and free to use customer feedback platform for companies...

    #Customer Feedback #Feedback #User Feedback 2 social mentions

  9. Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

    #Help Desk #Customer Feedback #Customer Support

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