Alcatel-Lucent Call Center Office Alternatives

The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Try for free paid Free Trial $10.0 / Monthly (For 3 agents)

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Cloud contact center solutions

Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

freemium $15.0 / Monthly

Five9 provides cloud-based call center software for sales, marketing and support.

UJET brings joy to customer support by helping companies resolve problems faster.

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

The Collaborative Contact Center solution from the industry

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Open Source freemium $69.0 / Monthly (6 users / 50 GB / CRM+)