Best Alcatel-Lucent Call Center Office Alternatives & Competitors in 2024

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

Try for free paid Free Trial $4.99 / Monthly (User)

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Cloud contact center solutions

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Five9 provides cloud-based call center software for sales, marketing and support.

Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.

UJET brings joy to customer support by helping companies resolve problems faster.

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.

Open Source freemium $49.0 / Monthly (5 users / 24 GB )

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

freemium $15.0 / Monthly