Cisco Unified Contact Center Alternatives

A scalable and reliable contact center solution for up to 5,000 agents.

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Try for free freemium €5000.0 / One-off (5 User)

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.

Five9 provides cloud-based call center software for sales, marketing and support.

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

XenCALL's all-in-one CRM & VoIP predictive dialer is powerful cloud software for call centers with in-house support. Boost inside sales and lower overhead.

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

freemium $15.0 / Monthly

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

UberConference provides a rich visual interface for conference calls. Simple, visual, and free to use, it's audio conferencing done right.

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Free and secure calls and messages to anyone, anywhere. Keep your conversations going no matter where you are.