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Alcatel-Lucent Call Center Office VS RingCentral Contact Center

Compare Alcatel-Lucent Call Center Office VS RingCentral Contact Center and see what are their differences

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Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16

Alcatel-Lucent Call Center Office videos

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RingCentral Contact Center videos

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RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Category Popularity

0-100% (relative to Alcatel-Lucent Call Center Office and RingCentral Contact Center)

Alcatel-Lucent Call Center Office

RingCentral Contact Center

Communication
15 15%
Communication
85% 85
Call Center Software
21 21%
Call Center Software
79% 79
Customer Support
11 11%
Customer Support
89% 89
VoIP
100 100%
VoIP
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alcatel-Lucent Call Center Office and RingCentral Contact Center

Alcatel-Lucent Call Center Office Reviews

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RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

What are some alternatives?

When comparing Alcatel-Lucent Call Center Office and RingCentral Contact Center, you can also consider the following products

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

Dialfire - Cloud Calling at Jet Speed

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

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