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Alcatel-Lucent Call Center Office VS MiContact Center

Compare Alcatel-Lucent Call Center Office VS MiContact Center and see what are their differences

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Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.

MiContact Center logo MiContact Center

Cloud contact center solutions
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25
  • MiContact Center Landing page
    Landing page //
    2019-10-09

Category Popularity

0-100% (relative to Alcatel-Lucent Call Center Office and MiContact Center)

Alcatel-Lucent Call Center Office

MiContact Center

Communication
58 58%
Communication
42% 42
Call Center Software
68 68%
Call Center Software
32% 32
VoIP
41 41%
VoIP
59% 59
Customer Support
100 100%
Customer Support
0% 0

User comments

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What are some alternatives?

When comparing Alcatel-Lucent Call Center Office and MiContact Center, you can also consider the following products

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

UJET - UJET brings joy to customer support by helping companies resolve problems faster.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

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