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Alcatel-Lucent Call Center Office VS NICE inContact CXone

Compare Alcatel-Lucent Call Center Office VS NICE inContact CXone and see what are their differences

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Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26

Alcatel-Lucent Call Center Office videos

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NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Category Popularity

0-100% (relative to Alcatel-Lucent Call Center Office and NICE inContact CXone)

Alcatel-Lucent Call Center Office

NICE inContact CXone

Communication
23 23%
Communication
77% 77
Call Center Software
100 100%
Call Center Software
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
VoIP
100 100%
VoIP
0% 0

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What are some alternatives?

When comparing Alcatel-Lucent Call Center Office and NICE inContact CXone, you can also consider the following products

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

MiContact Center - Cloud contact center solutions

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