Avaya
Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.
Avaya Alternatives
The best Avaya alternatives based on verified products, community votes, reviews and other factors.
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Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
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Five9 provides cloud-based call center software for sales, marketing and support.
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Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work.
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CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
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Quality Matters
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With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
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SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
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The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
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Get the DMG Consulting report reprint on cloud contact centers.
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As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
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RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
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8x8 Cloud Contact Center is a VoIP call center solution.
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Automated Communication Cases between business and customers
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eDAS’s VAANI nurtures holistic interactions to help you adapt throughout the business cycle with intuitive technology.
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Avaya Reviews
External sources with reviews and comparisons of Avaya
Categories: Communication, Call Center Software, Work Management
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