Aircall description

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the teamโ€™s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Top 12 Aircall Alternatives

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  1. Five9 provides cloud-based call center software for sales, marketing and support.

  2. The call center software for startups and small teams. No need to invest in phone hardware for your call center. Read more about Freshcaller.

  3. Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

  4. uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

  5. Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

  6. Switch is a cloud-based phone system built for Google Apps users.

  7. RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

  8. Use your iPhone, iPad or iPod touch to make and receive calls using your 8x8 Virtual Office phone...

  9. Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

  10. Convoso's Cloud Contact Center helps SMBs increase sales, marketing and customer service success.

  11. Support all of your customers from one platform ๐Ÿ’•

  12. CrazyCall is cloud based platform for sales and marketing teams doing cold calling, market research, information or loyalty campaigns.