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Alcatel-Lucent Call Center Office VS Cisco Unified Contact Center

Compare Alcatel-Lucent Call Center Office VS Cisco Unified Contact Center and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.

Cisco Unified Contact Center logo Cisco Unified Contact Center

The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25
  • Cisco Unified Contact Center Landing page
    Landing page //
    2023-09-29

Alcatel-Lucent Call Center Office videos

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Cisco Unified Contact Center videos

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Installing a Cisco Unified Contact Center Express (UCCX) Server

More videos:

  • Review - Community Tech Talk Cisco Unified Contact Center Express 10.0 Upgrade

Category Popularity

0-100% (relative to Alcatel-Lucent Call Center Office and Cisco Unified Contact Center)

Alcatel-Lucent Call Center Office

Cisco Unified Contact Center

Communication
46 46%
Communication
54% 54
Call Center Software
47 47%
Call Center Software
53% 53
VoIP
100 100%
VoIP
0% 0
Phone System
0 0%
Phone System
100% 100

User comments

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What are some alternatives?

When comparing Alcatel-Lucent Call Center Office and Cisco Unified Contact Center, you can also consider the following products

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

ChaseData Call Center Software - Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.

MiContact Center - Cloud contact center solutions

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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