Top 4 Open-Source Alternatives to OTRS Business Solution

Product categories

Customer Service Customer Support Help Desk Live Chat Support

Summary

The top open-source alternatives to OTRS Business Solution are osTicket, Zammad, and OpenSupports. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Zammad Landing Page
2

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
OpenSupports Landing Page
3

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
FreeScout Landing Page
4

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions