Top 12 Open-Source Alternatives to Helpshift

The top open-source alternatives to Helpshift are Drift, Birdeye, and Landbot. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Drift Landing Page
1

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
Birdeye Landing Page
2

Birdeye

#1 most trusted reputation and customer experience platform for local business
Pricing:
- Open Source
- Paid
- Free Trial
- $299.0 / Monthly
#Reputation Management #Online Reviews #Customer Experience Management 6 social mentions
Landbot Landing Page
3

Landbot

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
Pricing:
- Open Source
- Freemium
- Free Trial
- €30.0 / Monthly
#Chatbots #CRM #Customer Iteraction
Tiledesk Landing Page
4

Tiledesk

Maximize Support Capacity, Save on Costs, and Elevate Customer Conversations Across Platforms with User-Friendly Chatbots – No Technical Skills Required! Open Souce Alternative to Intercom, Tidio, Landbot and Voiceflow.
Pricing:
- Open Source
- Freemium
- Free Trial
- €25.0 / Monthly ("Growth", "4 seats", "unlimited workspaces")
#Customer Service #Lead Generation #Customer Support 2 social mentions
Helpy.io Landing Page
5

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
osTicket Landing Page
6

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
ChatWoot Landing Page
7

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
BotStar Landing Page
8

BotStar

BotStar | Engage Customers Online with Live Chat & Chatbots
Pricing:
- Open Source
- Freemium
- $15.0 / Monthly (500 Monthly Sessions)
#Chatbot Platforms & Tools #Code-Free Chatbot Builders #Live Chat 1 social mentions
Zammad Landing Page
9

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
Chaskiq Landing Page
10

Chaskiq

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 3 social mentions
Desk360 Landing Page
11

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
Pricing:
- Open Source
- Freemium
- Free Trial
#Customer Support #Customer Service #Customer Experience Management 3 user reviews
All Our Ideas Landing Page
12

All Our Ideas

All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Feedback 1 social mentions