Top 12 Open-Source Alternatives to Desk.com

Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now! subtitle

Product categories

CMS CRM CRM Platforms Chat Support Chatbot Platforms & Tools Chatbots Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Support

Summary

The top open-source alternatives to Desk.com are osTicket, Drift, and Zammad. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Drift Landing Page
2

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
Zammad Landing Page
3

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
Helpy.io Landing Page
4

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
PHPBack Landing Page
5

PHPBack

Open source customer feedback software
Pricing:
- Open Source
#Help Desk #Customer Support #Forums And Forum Software
FreeScout Landing Page
6

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
Mibew Landing Page
7

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
Bitrix24 Landing Page
8

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Pricing:
- Open Source
- Freemium
- Free Trial
- $69.0 / Monthly (6 users / 50 GB / CRM+)
#Project Management #Task Management #Communication
ChatWoot Landing Page
9

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
DiamanteDesk Landing Page
10

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
OpenSupports Landing Page
11

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Zoho CRM Landing Page
12

Zoho CRM

Omnichannel CRM for Businesses of all sizes
Pricing:
- Open Source
- Freemium
- Free Trial
- $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
#CRM #Productivity #CMS 1 social mentions