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  1. Videos
  2. Reviews
  3. Social Mentions
  4. External Reviews
  5. Comments

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Zoho CRM

Omnichannel CRM for Businesses of all sizes.

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

4.5
(2 reviews)
Pricing:
  • Freemium
  • Free Trial
  • $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms:
  • Cloud
  • Web
  • iOS
  • Android
  • iPhone
Visit website Alternatives Status Page
#CRM #Productivity #CMS #Sales
Zoho CRM

Zoho CRM Reviews and details

Screenshots and images

  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Features & Specs

  1. Sales Force Automation

    Lead, Deal and Contact Management; Workflow Automation

  2. Process Management

    Sales Process Builder; Processing Rules

  3. Omnichannel

    Email; Telephony; Social; Customer Portals

  4. Analytics and Reporting

    Reports; Analytical Components; Capabilities

  5. Sales Enablement

    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365

  6. Performance Management

    Forecasting; Currencies; Territory Management; Gamification

  7. Predictive Intelligence

    Lead and Deal Prediction; Macro Suggestions; Zia Voice

  8. Customization

    Layouts; Custom Components; Views and Filters; Global Selling

  9. Marketing Automation

    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management

  10. Security

    Roles, Profiles, Teams; Data Security; Compliance

  11. Developer Platform

    REST API; Widgets; Web and Mobile SDK; Functions

  12. Team Collaboration

  13. Mobile Apps

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Videos

Get to know Zoho CRM

Zoho CRM vs. Salesforce Sales Cloud

ZOHO CRM Review - CRM software review

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Reviews

  1. User avatar
    Ronit
    · Marketing at Amdocs ·
     
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. User avatar
    alexwatsonisme
    · Working at Mobile Internist ·
     
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

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Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Zoho CRM and what they use it for.
  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

External sources with reviews and comparisons of Zoho CRM

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs and make better forecasts. You can easily...
Source: www.bigcontacts.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
Source: www.3dsellers.com
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es
7 Salesforce Alternatives You Need To Check Out Now
This tool of Zoho CRM let you create your own Surveys and get responses from across your contacts on the CRM platform. It further assesses and analyses these responses for you to make sense of and then eventually take appropriate steps. This feature is a boon for small businesses as they get comprehensive details at a cheap price.
Source: sprout24.com
8 Best CRM for eCommerce Business in 2019
Zoho CRM started out as a tool meant to help SMBs. Today, it is used by businesses of all sizes and in diverse segments, including eCommerce. Like Salesforce, Zoho offers multiple useful integrations with popular eCommerce tools like MailChimp and OneSaaS, not to mention with Zoho’s own extensive suite of apps.
Source: www.softwaresuggest.com

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Zoho CRM discussion

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  1. User avatar
    Michael_Moore
    · over 1 year ago
    · Reply

    Zoho CRM has been a game-changer for us. Its intuitive interface, powerful automation, and seamless integrations have streamlined our sales processes.

  2. User avatar
    1flow
    · over 1 year ago
    · Reply

    Zoho CRM is a popular software that handles most SMB and startups basic CRM needs to help you track deals and manage customer relationships. Check it out!

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This is an informative page about Zoho CRM. You can review and discuss the product here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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