Best GoToHelpDesk.net Alternatives & Competitors

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

DeskPRO is a multi-channel help desk software.

Key DeskPRO features:

Comprehensive Feature Set User-Friendly Interface Customizability Scalability

Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence.

Key Setuply features:

Project Management Case Management Secure Data Staging Client Impact Control Panel

Visit website

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Visit website

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system.

Key UseResponse features:

Comprehensive Customer Support Solutions Customization User-Friendly Interface Integrations

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Key Helpy.io features:

Open Source Multi-Channel Support Self-hosting Option Community Engagement

Open Source

Observium.

Key Observium features:

User-Friendly Interface Detailed Network Monitoring Automatic Discovery Wide Compatibility

IGTech365 specializes in managed IT services and computer networking using Microsoft Office 365, Cisco Firewall, Labtec help desk, and computer repair.

Freshservice: the one-stop cloud solution for all your IT management needs.

Key Freshservice features:

User-friendly Interface Robust Automation Customizable Strong Integrations

Help desk software features that work for IT.

Key Spiceworks Help Desk features:

Free of Cost Cloud-Based User-Friendly Interface Community Support

Social Customer Support and Help Desk and Ticketing.

Key Zendesk Support features:

Multichannel Support Customizable Workflows Robust Reporting and Analytics Scalability

The most flexible, reliable, trusted IT service management software on the market.

Key Vivantio features:

Customizability User-Friendly Interface Scalability Integration Capabilities

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Key UserVoice features:

User Feedback Gathering Customization Integration with Other Tools Analytics and Reporting