Software Alternatives & Reviews
Register | Login

GoToHelpDesk.net VS Zendesk Support

Compare GoToHelpDesk.net VS Zendesk Support and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GoToHelpDesk.net logo GoToHelpDesk.net

Provides customer service & help desk SAaS.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
Not present
Not present

GoToHelpDesk.net videos

No GoToHelpDesk.net videos yet. You could help us improve this page by suggesting one.

+ Add video

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to GoToHelpDesk.net and Zendesk Support)

GoToHelpDesk.net

Zendesk Support

Customer Service
6 6%
Customer Service
94% 94
Customer Support
5 5%
Customer Support
95% 95
Help Desk
6 6%
Help Desk
94% 94
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

Share your experience with using GoToHelpDesk.net and Zendesk Support. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare GoToHelpDesk.net and Zendesk Support

GoToHelpDesk.net Reviews

We have no reviews of GoToHelpDesk.net yet.
Be the first one to post

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing GoToHelpDesk.net and Zendesk Support, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DeskPRO - DeskPRO is a multi-channel help desk software.

Zoho Desk - Industry's first context-aware Helpdesk Software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Loading...