Spiceworks Help Desk Alternatives & Competitors

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Key Jira Service Desk features:

User-Friendly Interface Integration Capabilities Customizability Automation

Freshservice: the one-stop cloud solution for all your IT management needs.

Key Freshservice features:

User-friendly Interface Robust Automation Customizable Strong Integrations

Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.

Key Netumo features:

Monitoring SSL Monitoring Twitter SMS notifications

Try for free freemium $9.0 / Monthly (Lite plan)

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Key SolarWinds Service Desk features:

User-Friendly Interface Comprehensive Ticketing System Customization Options Automated Workflows

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

Try for free paid Free Trial

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

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Observium.

Key Observium features:

User-Friendly Interface Detailed Network Monitoring Automatic Discovery Wide Compatibility

Dell Technologies APEX is a platform that delivers excellent cloud experiences to major businesses in the world.

Key Dell Technologies APEX features:

Flexibility Simplified IT Management Customizable Solutions Cost Efficiency

A fully featured network monitoring system that provides a wealth of features and device support.

Key LibreNMS features:

Open Source Vendor-Agnostic Scalability Auto Discovery

Open Source

Cruz RMM is an ideal solution for Managed IT service providers on the lookout for a remote management product to mechanize and track the operations of their user base.

Key Cruz RMM features:

Comprehensive Monitoring Automated Management Scalability Multi-vendor Support

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Key ServiceNow features:

Comprehensive IT Service Management Customizable Integration Capabilities Scalability

Peak 10 + ViaWest is now Flexential. We deliver secure and compliant IT infrastructure services including colocation, cloud, connectivity and more.

Key INETu Cloud Hosting features:

Scalability Security Geographic Reach Customer Support

Icinga is a fork of Nagios and is backward compatible.

Key Icinga features:

Scalability Customization Open-source Multi-platform support

Open Source

LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

Key LogicMonitor features:

Comprehensive Monitoring Scalability Ease of Deployment Customizable Dashboards