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GetSatisfaction VS UseResponse

Compare GetSatisfaction VS UseResponse and see what are their differences


Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
GetSatisfaction Landing Page
GetSatisfaction Landing Page
UseResponse Landing Page
UseResponse Landing Page

GetSatisfaction details

Categories
Help Desk Customer Feedback Customer Support
Website getsatisfaction.com  
Pricing URL Official GetSatisfaction Pricing  

UseResponse details

Categories
Help Desk Customer Support Customer Feedback
Website useresponse.com  
Pricing URL Official UseResponse Pricing  

GetSatisfaction videos

Getsatisfaction - Pivotal Tracker

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to GetSatisfaction and UseResponse)
34
34%
66%
66
29
29%
71%
71
26
26%
74%
74
100
100%
0%
0

Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and UseResponse

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...

UseResponse Reviews

We have no reviews of UseResponse yet.
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What are some alternatives?

When comparing GetSatisfaction and UseResponse, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

UserReport - Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

osTicket - osTicket is a widely-used open source support ticket system.

UserEcho - Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

User reviews

Share your experience with using GetSatisfaction and UseResponse. For example, how are they different and which one is better?

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