Software Alternatives & Reviews

GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Top 12 Open-Source Alternatives to GetSatisfaction

osTicket All Our Ideas PHPBack SurveyJS Zammad OpenSupports FreeScout Helpy.io Drift DiamanteDesk

Summary

The top open-source alternatives to GetSatisfaction are osTicket, All Our Ideas, and PHPBack. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  2. All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Feedback 1 social mentions

  3. Open source customer feedback software
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Forums And Forum Software

  4. Feature rich and open source surveys for embedding into websites.
    Pricing:
    • Open Source

    #Surveys #Form Builder #Forms And Surveys 10 social mentions

  5. 5
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  6. Simple open source ticket system with user system and modern design.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  7. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service 12 social mentions

  8. Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
    Pricing:
    • Open Source

    #Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions

  9. 9
    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  10. DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  11. Open-source Product Feedback Tool with a Public Roadmap and Announcements.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $10.0 / Monthly

    #User Feedback Management #Customer Feedback #User Feedback 2 social mentions

  12. Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
    Pricing:
    • Open Source
    • Paid
    • Free Trial
    • $69.0 / Monthly (10 team members, 5 feedback projects)

    #Visual Bug Reports #Bug Reporting #User Feedback 4 social mentions

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