|Pricing URL||Official GetSatisfaction Pricing|
Based on our record, UserVoice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.
This doesn't seem to be incompatible with a uservoiceforum where customers can see, vote and comment on other's ideas and suggestions... - Source: Reddit / 4 months ago
If I may suggest, a platform such as uservoice.com would be a great replacement for your current feature board. It might require a little bit more work on your end (for example to merge together several feature requests that are essentially the same), but this would give you a true view of what MSPs really need. This is a win-win for you bringing to market the features that are needed to increase your software... - Source: Reddit / 4 months ago
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
UserReport - Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
UserEcho - Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho