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Zendesk VS SQL Developer

Compare Zendesk VS SQL Developer and see what are their differences

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Turn SQL Data into Decisions. Build professional dashboards and data visualizations without technical expertise. Easily embed analytics anywhere, receive automated alerts, and discover AI-powered insights all through a straightforward interface. featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

SQL Developer logo SQL Developer

Oracle SQL Developer is a free, development environment that simplifies the management of Oracle Database in both traditional and Cloud deployments.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • SQL Developer Landing page
    Landing page //
    2022-09-28

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

SQL Developer features and specs

  • Comprehensive Feature Set
    SQL Developer offers extensive tools for database development and management, including advanced SQL editing, data modeling, and fully integrated version control.
  • Free to Use
    SQL Developer is available as a free tool, which allows developers and database administrators to utilize its capabilities without the need for additional budget.
  • Integration with Oracle Products
    Seamlessly integrates with other Oracle products and services, providing a cohesive environment for users within Oracle's ecosystem.
  • Cross-Platform
    SQL Developer is available for multiple platforms including Windows, MacOS, and Linux, allowing flexibility in terms of development environments.
  • User-Friendly Interface
    The tool features a highly intuitive and user-friendly graphical interface that simplifies database management tasks.
  • Robust Community and Support
    Boasts a strong, active community and extensive official documentation, making it easier to find solutions to problems and best practices.

Possible disadvantages of SQL Developer

  • Resource Intensive
    SQL Developer can be quite resource-intensive, requiring a significant amount of RAM and processing power, which may affect performance on less powerful machines.
  • Performance Issues with Large Datasets
    Performance can degrade when working with very large datasets, leading to slower query execution and application responsiveness.
  • Oracle-Centric
    While it does support other databases like MySQL and SQL Server, its features and optimizations are primarily geared towards Oracle Database, potentially limiting its utility with other databases.
  • Steep Learning Curve
    The extensive feature set can result in a steep learning curve for beginners who are not familiar with advanced database management and development concepts.
  • Occasional Stability Issues
    Users have reported occasional stability issues and bugs, which can disrupt workflow and require restarts or workarounds.
  • Limited Collaboration Features
    Lacks advanced collaboration tools, making it less effective for teams that require robust version control and collaborative features directly within the tool.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

SQL Developer videos

+ Add

SQL Developer Course Review | York Uni. Canada Student | RedBush Technologies

Category Popularity

0-100% (relative to Zendesk and SQL Developer)

Zendesk

SQL Developer

Customer Support
100 100%
Customer Support
0% 0
Database Management
0 0%
Database Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Databases
0 0%
Databases
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and SQL Developer

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

SQL Developer Reviews

9 Best Database Software For Mac [Reviewed & Ranked]
Built by a major company in the database systems market, Oracle, this is their official database client you can use to connect to their SQL servers. The Oracle SQL Developer tool is free for Mac and is a full IDE that simplifies the development and management of your Oracle database system.
Source: alvarotrigo.com
40 Open Source, Free and Top Unified Modeling Language (UML) Tools
Oracle SQL Developer is a free integrated development environment that simplifies the development and management of Oracle Database in both traditional and Cloud deployments. SQL Developer offers complete end-to-end development of PL/SQL applications, a worksheet for running queries and scripts, a DBA console for managing the database, a reports interface, a complete data...
Source: www.predictiveanalyticstoday.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
View more

SQL Developer mentions (0)

We have not tracked any mentions of SQL Developer yet. Tracking of SQL Developer recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and SQL Developer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DBeaver - DBeaver - Universal Database Manager and SQL Client.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

DbVisualizer - DbVisualizer is the universal database tool for developers, DBAs and analysts.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

phpMyAdmin - phpMyAdmin is a tool written in PHP intended to handle the administration of MySQL over the Web.

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