
Zendesk
Freshdesk
Intercom
HelpScout
LiveAgent
Crisp Chat
tawk.to
Zoho Desk
React Admin
Refine
Mantine
Chakra UI
Retool
Ant Design
vscode.dev
Blueprint
Zendesk
React AdminZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything โ ticketing, chat, reporting, multi-channel support โ however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isnโt very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasnโt as quick or helpful as youโd hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, React Admin should be more popular than Zendesk. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 3 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: over 4 years ago
Resource: React Admin Documentation. - Source: dev.to / over 1 year ago
I've been working with react-admin on various projects, some of which required basic CMS features in addition to the core application. We've used headless CMS like Strapi, Directus, or Prismic for these features. However, react-admin is so powerful that it can be used to build the CMS part, too. That's why I worked on a CMS proof-of-concept using react-admin for the admin UI and Supabase (which provides a REST... - Source: dev.to / over 1 year ago
I was learning React JS front end and in this journey of self learning, I have achieved many milestone like utilizing react-admin framework. I also implemented two-factor authentication using Authenticator tools with react-admin framework. It was a very challenging job to include two-factor alongside react-admin authentication as there is no tutorial available for it. But this is very much required in the era of... - Source: dev.to / over 1 year ago
With a simple relational data model, developers can easily modify the system to store additional data. Its component-based architecture allows for replacing or customizing any part of the application, giving developers full control over the user experience. Built using React and react-admin, two widely supported frameworks, it comes with a rich library of pre-built components ready for use. - Source: dev.to / almost 2 years ago
Whenever I see the word "framework", I can't help but think of the Linebreakers' song "We're Gonna Build a Framework". That aside, React-admin has over 25,000 users around the world. It's a single-page application framework, allowing you to build web apps running on top of REST/GraphQL APIs, using TypeScript, React and Material Design. React-admin's latest update brings refined lists and forms, dependency update,... - Source: dev.to / about 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Refine - A React Framework for building internal tools, admin panels, dashboards & B2B apps with unmatched flexibilty.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Mantine - React library, 60+ hooks and components with dark theme support and focus on accessibility
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Chakra UI - Simple, modular and accessible UI components for your React applications.