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Vision Helpdesk VS ShellNewHandler

Compare Vision Helpdesk VS ShellNewHandler and see what are their differences

Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Rating
0 reviews
Pricing
Freemium Free trial $8 / Monthly (Per Staff Billed Annually)
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler should be more popular than Vision Helpdesk. It has been mentioned 2 times since March 2021.

social mentions
1 vs 2
Help Desk popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Vision Helpdesk
ShellNewHandler
Website visionhelpdesk.com sourceforge.net
Pricing
Freemium Free trial $8 / Monthly (Per Staff Billed Annually) Official pricing
—
Platforms
Web Windows Android iOS Linux Cloud Browser +4
—
Company Startup from India · 2007 —
Listed in
Help Desk Customer Support Customer Service Live Chat Service Desk ITSM IT Helpdesk Help Desk And Ticketing +5
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

About Vision Helpdesk and ShellNewHandler

In their own words, as submitted to SaaSHub.

Vision Helpdesk
ShellNewHandler

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software Vision Helpdesk's all products are available in both...

Read more about Vision Helpdesk

No description of ShellNewHandler yet.

Features and specs

What each product offers, as listed by its team.

Vision Helpdesk 24 features
ShellNewHandler 0 features
  • Incident Management
  • Problem Management
  • Change management
  • Contractor Management
  • Supplier Management
  • Client Management
  • Staff Management
  • Automated workflow
  • Task management
  • Release Management
  • Virtual Agent
  • Live Chat
  • Social Media Integrations
  • Api and Integrations
  • PINKVerify Certified
  • SaaS & On-Premises
  • Ticket Billing
  • Knowledge Management
  • Forums
  • Customer portal
  • Email Parsing
  • Automation
  • Workflow Management
  • Round Robin

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Vision Helpdesk
ShellNewHandler

Overall verdict

  • Vision Helpdesk is a reputable helpdesk software that is generally considered good by many users due to its comprehensive features and flexibility.

Why this product is good

  • Vision Helpdesk offers a variety of features such as multi-channel support, automation, ticket management, and reporting capabilities. It is appreciated for its flexibility, allowing businesses to manage multiple customer support channels efficiently. Furthermore, it provides tools for building a customer portal, supporting ITIL/ITSM practices, and offering satellite helpdesk options for handling different brands or departments within an organization.

Recommended for

    Vision Helpdesk is recommended for small to medium-sized businesses and enterprises that require a robust helpdesk solution capable of managing multiple support channels. It is ideal for organizations looking to implement ITIL practices or needing a scalable system capable of supporting growth and multiple brands.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Vision Helpdesk 3 videos + Add
ShellNewHandler 0 videos + Add

Vision Helpdesk: Customer Service Software

More videos

  • - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • - Live Chat Software

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Vision Helpdesk
ShellNewHandler
100% 100%
Help Desk
0% 0%
0% 0%
Website Monitoring
100% 100%
100% 100%
Customer Support
0% 0%
0% 0%
File Sharing
100% 100%

User comments

Share your experience with using Vision Helpdesk and ShellNewHandler. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Vision Helpdesk no reviews yet
ShellNewHandler no reviews yet

We have no reviews of ShellNewHandler yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Vision Helpdesk 1 mention
ShellNewHandler 2 mentions
  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 4 years ago
  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Vision Helpdesk and ShellNewHandler

When comparing Vision Helpdesk and ShellNewHandler, you can also consider the following products.

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