Software Alternatives, Accelerators & Startups

Vanta VS Intercom

Compare Vanta VS Intercom and see what are their differences

Vanta logo Vanta

Automate compliance, simplify security.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Vanta Landing page
    Landing page //
    2023-10-16

Vanta automates the pricey, time-consuming process of prepping for SOC 2, ISO 27001, HIPAA, GDPR, and more, saving you up to 400 hours of work and 85% of costs. Vanta is the leading trust management platform that helps simplify and centralize security for organizations of all sizes. Over 6,000 fast-growing companies rely on Vanta to build, maintain, and demonstrate trust in a way that's real-time and transparent. Founded in 2018, Vanta has customers in 58 countries with offices in Dublin, New York, San Francisco, and Sydney. Claim a special offer of $1,000 off Vanta.

  • Intercom Landing page
    Landing page //
    2023-07-05

Vanta

Website
vanta.com
Pricing URL
-
$ Details
Free Trial
Release Date
2017 January
Startup details
Country
United States
State
California
Founder(s)
Christina Cacioppo
Employees
50 - 99

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Vanta videos

Vanta Demo Video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Vanta and Intercom)
Governance, Risk And Compliance
Customer Support
0 0%
100% 100
Security & Privacy
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Vanta and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vanta and Intercom

Vanta Reviews

11 NetBox Alternatives
Vanta is an online service that provides a security monitoring platform and helps hundreds of big as well as small businesses to secure their confidential files data. By using this amazing and grateful application, you can save a lot of your time by avoiding boring manual work. There is no need to hire expert auditors onsite to prove you are compliant and it helps you to...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vanta mentions (0)

We have not tracked any mentions of Vanta yet. Tracking of Vanta recommendations started around May 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Vanta and Intercom, you can also consider the following products

Drata - Put SOC 2 Compliance on Autopilot

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Secureframe - Get enterprise ready with SOC 2 and ISO 27001 compliance

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Havoc Shield - Cybersecurity built for startups and small business in an affordable, all-in-one suite of tools. Put a cybersecurity program in place in under a week to protect your business from ransomware and cybersecurity attacks.

Drift - A messaging app that helps you grow your business.