UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Modern PSA and RMM Software for MSP's and IT Teams
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Which is more popular?
Based on our record, Scribd
should be more popular than UserVoice.
It has been mentioned 54 times since March 2021.
social mentions
8 vs 54
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 174
Base details
Website, pricing, platforms and company facts side by side.
User Feedback Gathering UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
Customization The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
Integration with Other Tools UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
Analytics and Reporting Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
User Engagement Features like voting and commenting encourage user participation and create a sense of community.
Scalability The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.
Possible disadvantages
Pricing UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
Learning Curve There can be a steep learning curve for new users, which might require additional training and onboarding.
Limited Customization at Lower Tiers While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
Complexity Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
Response Time Some users have reported slower response times from customer support, which can be frustrating during critical issues.
Feature Clutter The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.
Extensive Library Scribd offers a wide variety of content including books, audiobooks, magazines, and even documents from multiple genres.
Unlimited Access Subscribers get unlimited access to a rotating library of titles at a fixed monthly fee, allowing ample reading without purchasing each book individually.
User-Friendly Interface The platform provides an easy-to-navigate interface with personalized recommendations and a customizable reading experience.
Cross-Device Syncing Scribd syncs your progress across devices, so you can start reading on your phone and continue on your tablet or computer seamlessly.
Offline Reading Users can download titles for offline reading, making it convenient for areas with limited internet access.
Possible disadvantages
Rotating Library While Scribd offers unlimited access, some books may become unavailable over time due to the rotating nature of the library.
Limited Audiobook Selection Compared to dedicated audiobook services, Scribd's audiobook selection is not as extensive.
Regional Restrictions Certain books and content may not be available in all regions due to licensing agreements.
Monthly Fee Although comprehensive, Scribd does come with a monthly subscription fee, which might not be justifiable for infrequent readers.
Data Consumption Streaming or downloading large files such as audiobooks and high-resolution magazines can consume significant data, affecting users with limited internet plans.
Analysis
An editorial look at what each product does well and who it suits.
UserVoiceScribd
Overall verdict
UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.
Why this product is good
UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.
Recommended for
UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....
The reader itself is gorgeous to use and is available on iOS and Android. It’s a bright and modern app that includes a host of options to help you read content from the community. It’s not as in depth with regards to...
With over 80million monthly active readers Scribd is the world’s most popular open platform for publishing and sharing documents of all types. You can upload your academic or business presentations to Scribd for free...
When looking at the costs, Scribd is cheaper, so for anyone publishing a paid for magazine, it could be a consideration. However, the possibility to share isn’t there, and you can’t embed your publications on your...
Social recommendations and mentions
Recommendations tracked on public social media and blogs since March 2021.
UserVoice8 mentionsScribd54 mentions
YARWL (Yet Another Remarkable Wishlist)
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to...
Source:
almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/.
- Source: Hacker News
/
over 4 years ago
"Help us to improve your reMarkable experience"
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but...
Source:
over 4 years ago
If you go to https://scribd.com and enter search term Lawrence Barkwell + Métis and change results to documents/articles, all of his 2,000+ research papers are there. He was the historian for the Louis Riel Institute and Gabriel Dumont...
Source:
almost 3 years ago
Complete plans for a 2-storey residential Building
Look on scribd.com. They have several plan sets for residential structural buildings.
Source:
about 3 years ago
whats your opinion on elvis as an actor?
Jerry Schilling speaks to this in his book, "Me and a Guy Named Elvis." Highly recommend this audiobook available for free on a trial basis at scribd.com.
Source:
over 3 years ago
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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