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Twitch VS Intercom

Compare Twitch VS Intercom and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Twitch logo Twitch

Twitch is one of the most prominent streaming services around, serving as a platform primarily for video game and pop culture streamers.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Twitch Landing page
    Landing page //
    2023-09-12
  • Intercom Landing page
    Landing page //
    2023-07-05

Twitch

Website
twitch.tv
Pricing URL
-
Release Date
-
Edit details

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

Twitch videos

+ Add

Twitch vs YouTube vs Mixer 2019

More videos:

  • Tutorial - Worth Switching? Twitch Studio Tutorial & Review!
  • Review - Twitch Studio Setup And Review

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Twitch and Intercom)

Twitch

Intercom

Video
100 100%
Video
0% 0
Customer Support
0 0%
Customer Support
100% 100
Video Streaming
100 100%
Video Streaming
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Twitch and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twitch and Intercom

Twitch Reviews

20 Telegram Alternatives to Chat With in 2024
Like with Telegram, you can build a following on Twitch. And if you're a streamer looking for an audience, Twitch is probably a better place to grow.
Source: www.mightynetworks.com
Review of the 7 best YouTube Video Hosting Alternatives: Differences, Pros, and Cons
The Twitch interface is intuitive. The central place is occupied by the video player. Chat is on the right. There is a division of the array of streams by games, thematic categories, and channels. Twitch is free for viewing and basic streaming; however, a paid subscription may be required to access additional features and functionality (such as improved streaming quality)....
Source: savemyleads.com
10+ Top Facebook Alternatives That Value Your Privacy in 2024
Twitch’s privacy policy is transparent about how they utilize user’s data. However, Twitch does work with adverstisers who use tracking tools such as cookies.
Source: smartblogger.com
10 Best YouTube Alternatives For 2023 (Comparison)
Around 30% of Super Chat donations are taken by YouTube from streamers, whereas, streamers on Twitch only have to pay the PayPal transaction fee. Users can also pay to subscribe to your channel on Twitch, and the platform takes a cut of this payment.
Source: bloggingwizard.com
YouTube alternatives: an overview of the 10 best platforms and portals
A YouTube alternative that is especially popular with gamers is Twitch, a live streaming portal that originally concentrated on video games and e-sports. Twitch.tv went online as a beta version on June 6, 2011 and had already attracted 45 million viewers per month on approximately 6 million channels. In 2014, Amazon acquired the company for USD 970 million, and since 2016,...
Source: www.ionos.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twitch mentions (0)

We have not tracked any mentions of Twitch yet. Tracking of Twitch recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Twitch and Intercom, you can also consider the following products

YouTube - Our mission is to give everyone a voice and show them the world.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Facebook Gaming - Watch and stream live games on Facebook

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

YouNow - YouNow is a free social networking app that allows you to connect with other users via live video broadcast.

Drift - A messaging app that helps you grow your business.

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