Tiltify VS LiveAgent

Compare Tiltify VS LiveAgent and see what are their differences

Rating: 0 reviews

Alternatives Is it good?

Rating: 5.0 · 2 reviews
Pricing: Freemium Free trial $15 / Monthly (Small)

Alternatives Is it good?

Gruvi.ai

Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Tiltify seems to be more popular. It has been mentioned 6 times since March 2021.

social mentions: 6 vs 0
Fundraising And Donation Management popularity: 100% vs 0%
alternatives listed: 75 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

	Tiltify	LiveAgent
Website	maintenance.tiltify.com	liveagent.com
Pricing	—	Freemium Free trial $15 / Monthly (Small) Official pricing
Platforms	—	Browser Android iOS
Company	—	Startup from Slovakia · 2004
Listed in	Business & Commerce Project Management Fundraising And Donation Management Nonprofit CRM +1	Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9

About Tiltify and LiveAgent

In their own words, as submitted to SaaSHub.

Tiltify

LiveAgent

No description of Tiltify yet.

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Features and specs

What each product offers, as listed by its team.

Tiltify 5 features

LiveAgent 32 features

User-Friendly Interface
Tiltify provides an intuitive platform that makes it easy for both organizers and donors to navigate through campaigns and donations.
Innovative Engagement Tools
The platform offers dynamic engagement features such as polls, rewards, and live donation updates, enhancing donor interaction.
Integration Capabilities
Tiltify supports integration with streaming services and social media, allowing fundraisers to broaden their reach and engage audiences directly.
Comprehensive Analytics
Detailed analytics are provided to campaign organizers, allowing them to track performance and engagement effectively.
Secure Payment Processing
Tiltify ensures secure and reliable payment processing, giving donors confidence in the safety of their transactions.

Possible disadvantages

Platform Fees
Tiltify charges a platform fee in addition to payment processing fees, which can reduce the total funds received by the charity.
Limited Customization
Some users may find the customization options for campaign pages limited compared to other fundraising platforms.
Geographic Restrictions
Certain features or functionality may not be available in all regions, potentially limiting the platform's effectiveness for international campaigns.
Learning Curve for New Users
While generally user-friendly, new users may need some time to familiarize themselves with all the features and options available.
Dependence on Internet Connectivity
As an online platform, successful use of Tiltify relies on stable internet connectivity, which can be a barrier in areas with limited access.

Ticket management
Live Chat & In-App-Messaging
AI Chatbot
AI answer assistant
Email notifications
Email Templates
Emailing
Live Chat Support
Call Forward
Call Transfer
Call Analytics and Reporting
Attachment viewer
Spam filter
Help desk & requests management
Reports
Reporting
Reports & analytics
Knowledge Base
Knowledge Management
Customer Service
Customer Support
Customer Feedback Widget
Customer Management
Mobile Apps
White Labeling
Chat
Chat Support
Gamification
Social Media Integrations
Time Tracking
Email Management
IVR

Analysis

An editorial look at what each product does well and who it suits.

Tiltify

LiveAgent

Overall verdict

Tiltify is generally considered a good platform.

Why this product is good

Tiltify is widely used for its user-friendly interface and strong capabilities in supporting online fundraising and charitable events. It allows users to easily integrate with various live streaming services and social media platforms to boost their fundraising efforts. The platform provides comprehensive tools to manage campaigns, including secure donation processing and real-time data tracking.

Recommended for

Charities and nonprofits looking to enhance their digital fundraising efforts.
Content creators and live streamers who want to incorporate charitable fundraising into their content.
Corporate entities interested in organizing charity events as a part of their social responsibility initiatives.

Overall verdict

LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Videos

Walkthroughs and reviews on video.

Tiltify 1 video + Add

LiveAgent 4 videos + Add

How to use Tiltify with your Twitch Stream

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Tiltify

LiveAgent

100% 100%

Fundraising And Donation Management

0% 0%

Customer Support

100% 100%

Business & Commerce

0% 0%

Help Desk

100% 100%

Questions & Answers

As answered by people managing Tiltify and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Tiltify and LiveAgent. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Tiltify no reviews yet

LiveAgent 5.0 · 2 reviews

We have no reviews of Tiltify yet. Be the first one to post

Transformative Customer Support Solution
SaaSHub review

· Mar 2025

LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The...
10 Best Freshdesk Alternatives for Businesses in 2024
www.bolddesk.com · May 2024

LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
www.helpscout.com · Mar 2024

If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Tiltify 6 mentions

LiveAgent 0 mentions

More r/place pieces available!
More stitching opportunities are now open!! As a brief explanation - we would like to start some new projects to stitch raffle prizes as an incentive for people to make charity donations. There are websites that allow you to redeem a... Source: about 4 years ago
Need help with live graphics
This may help. Not sure https://tiltify.com/. Source: almost 5 years ago
What’s the Best Way For a Charity to Connect With Streamers Who Want To Host A Charity Stream?
The most widely used platform for charities to work with streamers is almost certainly https://tiltify.com. Source: almost 5 years ago

Tracking LiveAgent since Mar 2021.

Alternatives to Tiltify and LiveAgent

When comparing Tiltify and LiveAgent, you can also consider the following products.

Anedot
Powerful giving tools made easy for everyone

Compare Anedot to Tiltify or LiveAgent:

Anedot vs Tiltify Anedot vs LiveAgent
Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Compare Freshdesk to Tiltify or LiveAgent:

Freshdesk vs Tiltify Freshdesk vs LiveAgent
Engaging Networks
Engaging Networks is one of the unique websites that provides all the necessary toolsets for digital engagement, online fundraising, helping you raise more money and win more campaigns.

Compare Engaging Networks to Tiltify or LiveAgent:

Engaging Networks vs Tiltify Engaging Networks vs LiveAgent
Zendesk
Zendesk is a beautiful, lightweight help-desk solution.

Compare Zendesk to Tiltify or LiveAgent:

Zendesk vs Tiltify Zendesk vs LiveAgent
GivingTools
GivingTools is one of the high-class websites that aid you to make your own fundraising sites for easy online donations and have the ability to cover the processing costs, making you maximize productivity.

Compare GivingTools to Tiltify or LiveAgent:

GivingTools vs Tiltify GivingTools vs LiveAgent
Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to Tiltify or LiveAgent:

Intercom vs Tiltify Intercom vs LiveAgent