TiddlyRoam
Obsidian.md
Logseq
Roam Research
Joplin
TiddlyWiki
Hypernotes
Trilium Notes
Zoho Desk
Freshdesk
Zendesk
LiveAgent
HelpScout
Salesforce Service Cloud
Intercom
Front
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
TiddlyRoam Zoho DeskWhat I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, TiddlyRoam should be more popular than Zoho Desk. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You could try https://tiddlywiki.com/ or one of is versions https://tiddlyroam.org/. Source: over 2 years ago
Also one has to emphasite to use tiddlywikis extension: tiddlyroam. Source: about 3 years ago
It sounds like you need a wiki. TiddlyWiki is the closest to Twine (the first version of Twine was actually built on top of it) so that might be a good place to start. There are lots of plugins for it that can add additional features beyond the basics and there are premade distributions of it that package more functionality out of the box. It looks like tiddlyroam has functionality to allow the visualization of... Source: over 3 years ago
You can do this fairly easily with a macro in Tiddlywiki. There are even โversionsโ of Tiddlywiki that behave like Roam that are free if you like that format. Source: over 3 years ago
Https://tiddlywiki.com and https://tiddlyroam.org single-page html+js local/web app with an optional Electron-based desktop UI :: they have the best transclusion support I know, give it a try, I do not like them but they have very nice points, a guide is here https://www.youtube.com/playlist?list=PLzZCajspPU_UjFn0uy-J9URz0LP4zhxRK. Source: about 4 years ago
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / about 4 years ago
Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Logseq - Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Roam Research - A note-taking tool for networked thought
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
