Software Alternatives & Startups
Register | Login

Smartlook VS Underlayer

Compare Smartlook VS Underlayer and see what are their differences

Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Underlayer

Build courses by API, drop them into your product with one iframe, and get told who finished. No portal, no learner accounts, priced per course view.

Rating
0 reviews
Pricing
Freemium $149 / Monthly
Alternatives Is it good?
Measure.sh
Measure helps mobile teams monitor and fix crashes, ANRs, bugs, and performance issues. The open source alternative to Firebase Crashlytics. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Smartlook seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Web Analytics popularity
100% vs 0%
alternatives listed
240+ vs 2

Base details

Website, pricing, platforms and company facts side by side.

Smartlook
Underlayer
Website smartlook.com underlayerhq.com
Pricing
Freemium Free trial Official pricing
Freemium $149 / Monthly Official pricing
Company Startup from the Czech Republic · 10 - 19 employees · 2016 Startup from the United Arab Emirates · 1 - 9 employees · 2026
Listed in
Web Analytics Analytics Heatmaps Visitor Recordings Conversion Funnels Event Tracking User Analytics User Monitoring UX User Experience Form Analytics Mobile Analytics Mobile Recordings Mobile Testing Mobile Heatmaps +12
Education E-learning Education / E-Learning

About Smartlook and Underlayer

In their own words, as submitted to SaaSHub.

Smartlook
Underlayer

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork....

Read more about Smartlook

Underlayer is headless, API-first training for SaaS products. Instead of sending your users to a separate LMS portal, you generate a course, embed it where they already work, and get every completion sent back to your own systems. How it works Create a course. Generate one from a doc or a prompt...

Read more about Underlayer

Features and specs

What each product offers, as listed by its team.

Smartlook 10 features
Underlayer 0 features
  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Smartlook
Underlayer

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

No analysis of Underlayer yet.

Videos

Walkthroughs and reviews on video.

Smartlook 3 videos + Add
Underlayer 1 video + Add

Smartlook - Get an insider look

More videos

  • - Join the TurboTax SmartLook Team
  • - With TurboTax SmartLook, You're Never Alone

Underlayer demo

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Smartlook
Underlayer
100% 100%
Web Analytics
0% 0%
0% 0%
Education
100% 100%
100% 100%
Analytics
0% 0%
0% 0%
E-learning
100% 100%

Questions & Answers

As answered by people managing Smartlook and Underlayer.

Who are some of the biggest customers of your product?

Underlayer's answer:

it's pre-launching

What makes your product unique?

Underlayer's answer:

Underlayer is training with no portal. You build a course by API, by MCP, or in the visual builder, and add it to your product with one iframe. Then signed webhooks tell your systems who finished. Learners never create an account or leave your app, and the player uses your theme, so it looks like part of your product. We charge per course view, not per seat, and every price and overage rate is published.

Why should a person choose your product over its competitors?

Underlayer's answer:

Most course tools, like Coassemble, Trainn and LearningStudioAI, assume training happens on their own site: learners sign up, log in and get enrolled, and you pay per seat. Underlayer takes the opposite approach:

No learner accounts. You pass in your own user IDs and we track progress against them. Built for developers. A full REST API covers every resource, and an MCP server lets AI agents create and edit courses. Results in your own tools. Signed webhooks send completions to your CRM, your product or your data warehouse. SCORM 1.2 and 2004 export for customers who still need to load courses into an LMS. Public pricing. Plans start at $149/month for 25,000 course views, with unlimited learners and no sales call required.

How would you describe the primary audience of your product?

Underlayer's answer:

SaaS product, customer success and engineering teams who want onboarding, product education or compliance training inside their own app. It also suits platforms that train other people's users, like partner networks, marketplaces and field-ops tools, where a separate LMS login gets in the way.

What's the story behind your product?

Underlayer's answer:

Every company putting training in front of its users hit the same wall: the LMS wanted to own the learner. That meant a separate portal, a second login and a per-seat bill for people who never opened a course. We built Underlayer as the layer underneath instead. You keep the product and the user relationship. We handle building the course, playing it and tracking progress, and we stay out of the way.

Which are the primary technologies used for building your product?

Underlayer's answer:

Next.js 16 (App Router) with React 19 and TypeScript, Tailwind CSS v4, and Supabase (Postgres with row-level security, Auth and Storage). Claude from Anthropic generates courses with AI. Stripe handles billing and Resend sends email. There is also a remote MCP server with OAuth 2.1 for AI-agent access.

User comments

Share your experience with using Smartlook and Underlayer. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Smartlook no reviews yet
Underlayer no reviews yet

View more

We have no reviews of Underlayer yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Smartlook 2 mentions
Underlayer 0 mentions

Tracking Underlayer since Sep 2026.

Alternatives to Smartlook and Underlayer

When comparing Smartlook and Underlayer, you can also consider the following products.

Loading...