
Hotjar
Google Analytics
FullStory
Mixpanel
Heap
Crazy Egg
Mouseflow
Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Health.com
Counsyl
Keepa
Keepeek
ResumeContext
Staying Alive
Turn confusing EOB text into plain English, privately

Which is more popular?
Based on our record, Smartlook seems to be more popular. It has been mentioned 2 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | smartlook.com | keepmd.org |
| Pricing | ||
| Company | Startup from the Czech Republic · 10 - 19 employees · 2016 | Startup from the United States · 1 - 9 employees · 2026 |
| Listed in |
In their own words, as submitted to SaaSHub.


Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork....
KeepMD EOB Decoder is a privacy-first browser extension for Chrome and Microsoft Edge that turns confusing Explanation of Benefits (EOB) and medical bill text into plain English. Paste a line from your EOB, open a text-based PDF, or highlight text on any webpage and right-click to decode it. The...
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
No analysis of KeepMD EOB Decoder yet.
Walkthroughs and reviews on video.
Smartlook - Get an insider look
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How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Smartlook and KeepMD EOB Decoder.
KeepMD EOB Decoder's answer:
KeepMD EOB Decoder is designed around a privacy-first approach to understanding medical bills and Explanation of Benefits (EOB) statements. Unlike tools that require users to upload sensitive billing information to a remote service, KeepMD performs decoding locally in the browser. Users can paste EOB text, upload a text-based PDF, or select text on a webpage and get plain-English explanations without sending their bill details to KeepMD.
It supports ICD-10-CM diagnosis codes, HCPCS Level II codes, and common insurance terminology, while also providing convenient workflows for copying explanations, saving a local draft, or optionally handing information off to the KeepMD mobile app.
KeepMD EOB Decoder's answer:
KeepMD EOB Decoder is a good choice for people who want to understand medical billing terminology without giving a third party their sensitive bill information. Decoding happens locally on the user's device, and the extension does not collect browsing history or transmit raw EOB text, PDFs, diagnosis codes, names, or dollar amounts during local decoding.
It is also designed specifically for everyday patients and caregivers, with simple explanations rather than professional medical or billing terminology. Users can work directly from an EOB, hospital bill, claim document, or selected text on a webpage.
KeepMD EOB Decoder's answer:
KeepMD EOB Decoder is currently focused on individual patients, caregivers, and families rather than publicly announced enterprise customers. We do not currently publish a list of major customers or healthcare organizations using the product.
The extension is designed for people who need to understand EOBs, medical bills, insurance terminology, ICD-10-CM codes, and HCPCS codes while keeping their sensitive billing information on their own device.
KeepMD EOB Decoder's answer:
KeepMD EOB Decoder is built as a browser-based extension using modern browser extension APIs and local processing. Its publicly documented technology stack includes local JavaScript-based decoding, browser storage, and PDF text extraction with pdf.js.
The extension uses browser capabilities such as context menus, activeTab, scripting, storage, and downloads. Text-based PDFs are processed locally with pdf.js, while optional mobile handoff uses client-side AES-GCM encryption. The public build also avoids remote code and does not require an account for local decoding.
KeepMD EOB Decoder's answer:
The primary audience is patients, caregivers, and family members who need to understand EOB statements, medical bills, insurance terminology, diagnosis codes, or service codes.
It is particularly useful for people reviewing bills from hospitals, doctors, laboratories, pharmacies, and other healthcare providers who want clearer context before contacting an insurer, provider, or billing office.
Share your experience with using Smartlook and KeepMD EOB Decoder. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer...
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale plan—which starts at $171...
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite....
We have no reviews of KeepMD EOB Decoder yet. Be the first one to post
Recommendations tracked on public social media and blogs since March 2021.


Check out - smartlook.com. Just started with it yesterday and so far so good. Source: over 3 years ago
In other words, the site should fail gracefully if smartlook.com or whatever is blocked. Source: about 4 years ago
Tracking KeepMD EOB Decoder since Oct 2026.
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