Software Alternatives & Startups

Smartlook VS CreateFiles+

Compare Smartlook VS CreateFiles+ and see what are their differences

Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Rating
0 reviews
Pricing
Freemium Free trial
CreateFiles+

Create blank files, custom file types, templates, whole batches, and reusable folder setups exactly where you are working on macOS.

Rating
0 reviews
Pricing
Paid Free trial $4.99 / One-off (2 mac licenses with purchase)
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Smartlook seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
Web Analytics popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Smartlook
CreateFiles+
Website smartlook.com createfilesplus.com
Pricing
Freemium Free trial Official pricing
Paid Free trial $4.99 / One-off (2 mac licenses with purchase) Official pricing
Platforms —
MacOS Mac OSX Mac
Company Startup from the Czech Republic · 10 - 19 employees · 2016 Startup from the United States · 1 - 9 employees · 2026
Listed in

About Smartlook and CreateFiles+

In their own words, as submitted to SaaSHub.

Smartlook
CreateFiles+

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork....

Read more about Smartlook

CreateFiles+ adds the file creation workflow macOS should have had all along. Create a new file exactly where you are working, without opening TextEdit, saving-as, using Terminal, or dragging template files around. Use Finder right-click menus where macOS allows them, or fall back to the Finder...

Read more about CreateFiles+

Features and specs

What each product offers, as listed by its team.

Smartlook 10 features
CreateFiles+ 4 features
  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.
  • Right-click on Finder
    Today finder does not let you create new files just folders. Our tool allows that in the Menu bar, Finder Menu, and in the body of any folder in macOS.
  • Quick file creation
    using the Flywheel to create new file types
  • Creating batch files
    Allows to create new files in batches up to 100 at a time
  • Folder packs
    Come with the app for different use cases and professions allowing the user to create commonly file types.

Analysis

An editorial look at what each product does well and who it suits.

Smartlook
CreateFiles+

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Overall verdict

  • I don't have verified information about CreateFiles+ (createfilesplus.com), as I don't have reliable data on this specific product or service to assess its quality, features, or reputation.

Why this product is good

  • Unable to confirm the legitimacy, functionality, or user reviews of this specific website or tool
  • No verified data available on pricing, features, or customer satisfaction
  • Recommend researching independently through reviews, user forums, and checking domain history before use
  • Consider checking for security certificates, privacy policy, and company transparency

Recommended for

  • Users should conduct their own due diligence before using this service
  • Verify through independent review sites, trust indicators like BBB or Trustpilot if available
  • Check domain age and reputation using tools like WHOIS lookup

Videos

Walkthroughs and reviews on video.

Smartlook 3 videos + Add
CreateFiles+ 1 video + Add

Smartlook - Get an insider look

More videos

  • - Join the TurboTax SmartLook Team
  • - With TurboTax SmartLook, You're Never Alone

CreateFiles+ Demo

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Smartlook
CreateFiles+
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Smartlook and CreateFiles+.

Which are the primary technologies used for building your product?

CreateFiles+'s answer:

Xcode and Swift

What makes your product unique?

CreateFiles+'s answer:

macOS should have created this feature out of the box but does not exist. Windows users have had this feature for over a decade. I created this to remove that gap for macOS users.

Why should a person choose your product over its competitors?

CreateFiles+'s answer:

I am not familiar with any competitors doing this today.

How would you describe the primary audience of your product?

CreateFiles+'s answer:

Power Users, Developers, Productivity focused users, students, teachers, creators.

Who are some of the biggest customers of your product?

CreateFiles+'s answer:

Its brand new so that is yet to be determined.

What's the story behind your product?

CreateFiles+'s answer:

I have struggled with not having this capability in Finder for years and decided I would fix the problem for me and then see if other users would want the same solution.

User comments

Share your experience with using Smartlook and CreateFiles+. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Smartlook no reviews yet
CreateFiles+ no reviews yet

View more

We have no reviews of CreateFiles+ yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Smartlook 2 mentions
CreateFiles+ 0 mentions

Tracking CreateFiles+ since Jun 2026.

Alternatives to Smartlook and CreateFiles+

When comparing Smartlook and CreateFiles+, you can also consider the following products.