Software Alternatives, Accelerators & Startups

Qase VS Intercom

Compare Qase VS Intercom and see what are their differences

Qase logo Qase

Test case management software for QA and development teams that helps you make your product better.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Qase Landing page
    Landing page //
    2021-05-16

Qase.io is a cloud test management application that helps your team to significantly boost testing productivity and organize your software testing efforts.

Test case management

Test suites can help you to organize all your test cases into logical groups. Comprehensive features of test cases allow you to define test case severity, priority; describe pre-conditions, post-conditions, and steps to reproduce test case.

Test plans and runs

You can compose test plans and then run tests. A smart wizard will guide you through the test plan and will help to check all cases at once. Time tracker will show detailed information about time spent for each case.

Team management

Invite your teammates to join and use all power of test case management tools together: run tests, write test documentation, compose test plans.

  • Intercom Landing page
    Landing page //
    2023-07-05

Qase

Website
qase.io
$ Details
freemium $24.0 / Monthly (per user)
Platforms
Browser
Release Date
2018 September

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Qase features and specs

  • Unlimited read-only users: Yes
  • Test case management: Yes
  • Test Plans: Yes
  • Requirements: Yes
  • Dashboards: Yes
  • Integrations: 30+
  • Automation support: Advanced
  • API: Yes
  • Test Review: Yes
  • Defect management: Yes
  • SSO: Yes

Intercom features and specs

No features have been listed yet.

Qase videos

Test Case Management - Qase intro

More videos:

  • Demo - Final Qase Demo Testing

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Qase and Intercom)
QA
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Testing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Qase and Intercom

Qase Reviews

We have no reviews of Qase yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Qase. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Qase mentions (2)

  • How I build my Personal Expense Management App and what I learn from it
    Yep! And it's another huge thing for me. The way I started to test application now is by using Qase. This helps me to write manual test cases for my features and when I finish the work, I can run all test cases step by steps and check everything manually. It's nice to have things like this, because when you test something, you can forget small details about the requirements, but with this thing, it's like... - Source: dev.to / almost 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Qase.io - Test management system for Dev and QA teams. Manage test cases, compose test runs, perform test runs, track defects and measure impact. The free tier includes all core features, with 500Mb available for attachments and up to 3 users. - Source: dev.to / almost 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Qase and Intercom, you can also consider the following products

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TestLink - Test & requirements management

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kiwi TCMS - The leading open source test case management system, with a lot of great features, such as bug...

Drift - A messaging app that helps you grow your business.