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Promoter.io VS Salesforce Service Cloud

Compare Promoter.io VS Salesforce Service Cloud and see what are their differences


Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Promoter.io Landing Page
Promoter.io Landing Page
Salesforce Service Cloud Landing Page
Salesforce Service Cloud Landing Page

Promoter.io details

Categories
Customer Feedback Surveys User Feedback
Website promoter.io  

Salesforce Service Cloud details

Categories
Help Desk Customer Support Customer Service
Website salesforce.com  

Promoter.io videos

Promoter.io Full Overview Webinar - Nov 2017

More videos:

  • - How to Follow-Up ("Closing The Loop") In Promoter.io

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Promoter.io and Salesforce Service Cloud

Promoter.io Reviews

Compare 31 of the Best Online Reputation Management Software Services
Promoter.io is a comprehensive customer intelligence platform and reputation management service. It’s built to help companies increase revenue and reduce churn with customer feedback.

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

What are some alternatives?

When comparing Promoter.io and Salesforce Service Cloud, you can also consider the following products

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

delighted - The fastest and easiest way to gather actionable feedback from your customers

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

User reviews

Share your experience with using Promoter.io and Salesforce Service Cloud. For example, how are they different and which one is better?

Post a review