Processing Reviews

Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Processing mentions (345)

• Generative Art over the Years

  Reading this makes me want to fire up Processing [1] again. I remember spending hours and days with it in my early twenties. The immediacy of writing a few simple commands, hitting "Run" and seeing graphical output is still unsurpassed and created an almost addictive creative feedback loop that I haven't seen anywhere else yet. [1] https://processing.org. - Source: Hacker News / 4 months ago

• I got paid minimum wage to solve an impossible problem.

  I built a visual editor in Processing (a Java tool for people who like making things look cool), so I could easily map out the store and export the resulting graph. - Source: dev.to / 7 months ago

• The Little Book of Linear Algebra

  As an autodidact who never learned this stuff at school/uni, his lectures are what made linear algebra really click for me. I can only recommend them to anyone who wants to get a visual intuition on the fundamentals of LA. What also helped me as a visual learner was to program/setup tiny experiments in Processing[1] and GeoGebra Classic[2]. - [1] https://processing.org. - Source: Hacker News / 11 months ago

• DevLog 20250611: Audio API Design for Divooka Glaze!

  Glaze! Is an interactive media framework in Divooka that features a Processing-like interface. - Source: dev.to / about 1 year ago

• What is a modern successor to HyperCard?

  I have been following HyperCard clones for years. It would take me some time to gather what I found, but the short answer is to download a Mac OS 9 emulator (it works) and load up HyperCard 2.4.1 and have fun. Emulators page with links to versions for MacOS and Windows. https://mendelson.org/emulators.html Hypercard 2.4.1 is available at the Macintosh Repository... - Source: Hacker News / about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago