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Papers with Code VS Zendesk

Compare Papers with Code VS Zendesk and see what are their differences

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Papers with Code logo Papers with Code

The latest in machine learning at your fingerprints

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Papers with Code Landing page
    Landing page //
    2022-07-17
  • Zendesk Landing page
    Landing page //
    2024-05-06

Papers with Code features and specs

  • Open Access
    Papers with Code provides free access to a vast repository of research papers and code implementations, making cutting-edge research available to a wider audience.
  • Reproducibility
    By linking research papers with their corresponding code, it promotes reproducibility, allowing researchers to verify results and build upon previous work more effectively.
  • Benchmarking
    The platform offers benchmarking tools and leaderboards, facilitating the comparison of different models and approaches on standard datasets and fostering competition in the research community.
  • Community Engagement
    Researchers and developers can contribute their own code and evaluations, which encourages community collaboration and the sharing of knowledge.
  • Resource Saving
    By providing implementations and datasets, it saves researchers time and resources, enabling them to focus on innovation rather than recreating existing work.

Possible disadvantages of Papers with Code

  • Quality Control
    Not all code implementations are thoroughly vetted or peer-reviewed, which can lead to issues with code quality and reliability.
  • Misalignment of Benchmarks
    Benchmarks and evaluations might not perfectly align with certain niche or novel research tasks, potentially skewing perceptions about model performance.
  • Dependence on Contributor Participation
    The platform relies heavily on community contributions; if participation wanes, the updates and breadth of resources could stagnate.
  • Integration Challenges
    Integrating and adapting third-party code into different environments or existing projects can sometimes be challenging due to dependencies or compatibility issues.
  • Information Overload
    With a vast amount of available papers and code, navigating and finding the most relevant and high-quality resources can be overwhelming for users.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Papers with Code videos

+ Add

The best site for research papers with codes on Machine/Deep Learning | Research paper search

More videos:

  • Review - Papers With Code Machine Learning Papers and Code Free Resource

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Papers with Code and Zendesk)

Papers with Code

Zendesk

AI
100 100%
AI
0% 0
Customer Support
0 0%
Customer Support
100% 100
Developer Tools
100 100%
Developer Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Papers with Code and Zendesk

Papers with Code Reviews

We have no reviews of Papers with Code yet.
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Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Papers with Code seems to be a lot more popular than Zendesk. While we know about 99 links to Papers with Code, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Papers with Code mentions (99)

  • Computer Vision Made Simple with ReductStore and Roboflow
    An helpful approach is to browse the state of the art models in paperswithcode. This will give you an idea of the performance of different models on various tasks. - Source: dev.to / 9 months ago
  • Show HN: Simple Science – The Newest Science Explained Simply
    I think a way around this would some sort of voting/ popularity system? Papers with code (https://paperswithcode.com/) does this via Github stars sorting. Sure it doesn't mean something is established. But it at least gives some way to filter through the firehose of papers. Love this project btw! I think it has potential (and the timing is right now that everyone is looking for the next "attention is all... - Source: Hacker News / 10 months ago
  • Essential Deep Learning Checklist: Best Practices Unveiled
    Adapting to Evolving Standards: With the rapid progress in deep learning research and applications, staying current with the latest developments is crucial. The checklist underscores the importance of considering established standard architectures and leveraging current state-of-the-art (SOTA) resources, like paperswithcode.com, to guide project decisions. This dynamic approach ensures that projects benefit from... - Source: dev.to / 12 months ago
  • Understanding Technical Research Papers
    Papers With Code is one of the good resources to get you to get started. - Source: dev.to / about 1 year ago
  • Ask HN: Is there a data set for GitHub repos associated with academic papers?
    For ML/DL papers you can check https://paperswithcode.com/. - Source: Hacker News / over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Papers with Code and Zendesk, you can also consider the following products

ML5.js - Friendly machine learning for the web

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Machine Learning Playground - Breathtaking visuals for learning ML techniques.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Amazon Machine Learning - Machine learning made easy for developers of any skill level

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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