opencode Reviews

Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

opencode mentions (71)

• GLM-5.3: Frontier Coding with Emergent Cyber Capabilities

  What the person above is suggesting: * https://pi.dev/ * https://omp.sh/ Personally I also think that OpenCode is nice, their CLI version is enjoyable and their desktop/web version is mostly okay: * https://opencode.ai/. - Source: Hacker News / about 22 hours ago

• Trying Bifrost: An AI Gateway That Simplified My Setup

  I wired it into OpenCode, an open-source coding harness similar to Claude Code and Codex. I'm using an OpenCode Zen key and a Gemini key, and together, these give me access to multiple SOTA models for free, without touching a separate dashboard for each provider. - Source: dev.to / 11 days ago

• 🌱 OpenSpec Is Built for Brownfield. I Used It to Build From Nothing.

  I drove it from my coding-agent with a handful of commands. - Source: dev.to / 13 days ago

• Grammar.lol: open-source Grammarly using existing ChatGPT or Grok Subscription

  Https://pi.dev/docs/latest/providers#openai-codex is specific that it "Requires ChatGPT Plus or Pro subscription". https://opencode.ai are also both specific that it's for "Plus/Pro" subscriptions. Is there some link where you saw free tier Codex use in non-official apps is allowed by OpenAI? (I have used the free tier in the official Codex app, but as you said, labs can have different rules for official vs... - Source: Hacker News / 17 days ago

• ZCode: Claude Code from the Makers of GLM

  Https://opencode.ai/ OpenCode was the first agent harness I used, and I have always like it. You can configure a wide variety of providers, but it's open source and has a number of core contributors. The other opinionated option is Pi (the Pi agent harness). This is a great lightweight option and also supports a number of providers. You can also use local model servers. - Source: Hacker News / about 1 month ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago