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OneNote VS Keeping

Compare OneNote VS Keeping and see what are their differences

OneNote

Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Rating
5.0 · 1 review
Alternatives Is it good?
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Note Taking popularity
100% vs 0%
alternatives listed
240+ vs 87

Base details

Website, pricing, platforms and company facts side by side.

OneNote
Keeping
Website onenote.com keeping.com
Pricing —
Paid Free trial Official pricing
Company Startup from the United States Startup from the United States · 1 - 9 employees · 2020
Listed in
Note Taking Todos Personal Productivity Personal Notes +1
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About OneNote and Keeping

In their own words, as submitted to SaaSHub.

OneNote
Keeping

No description of OneNote yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

OneNote 6 features
Keeping 6 features
  • Cross-Platform Accessibility
    OneNote is available on various platforms including Windows, Mac, iOS, Android, and through web browsers, providing seamless access to notes from any device.
  • Collaboration Features
    OneNote allows real-time collaboration, enabling multiple users to work on the same notebook simultaneously and see changes in real-time.
  • Integration with Microsoft Ecosystem
    As part of the Microsoft Office Suite, OneNote integrates well with other Microsoft products like Word, Excel, and Outlook, enhancing productivity.
  • Flexible Organization
    OneNote offers a flexible structure for organizing notes, including notebooks, sections, and individual pages, allowing for customizable workflows.
  • Rich Media Support
    Users can insert various types of media into their notes, including images, audio recordings, video clips, and even web links.
  • Handwriting and Drawing Support
    OneNote supports handwriting and drawing using touchscreens and stylus pens, which is particularly useful for tablet and touch device users.

Possible disadvantages

  • Complexity for New Users
    The versatile features and flexible structure of OneNote can be overwhelming for new users, requiring a learning curve to utilize effectively.
  • Storage Limitations
    Notes are stored in OneDrive, which comes with a limited amount of free storage. Users may need to purchase additional storage if they exceed this limit.
  • Performance Issues
    Some users have reported performance issues, especially with large notebooks or when working offline, which can impact productivity.
  • Limited Export Options
    OneNote offers limited options for exporting notes, making it difficult to transfer data to other note-taking applications or formats.
  • Inconsistent Features Across Platforms
    Not all features are available across all platforms, leading to a fragmented experience when switching between devices.
  • Privacy Concerns
    As with any cloud-based service, there are concerns about data privacy and security, particularly for sensitive information stored in OneNote.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Analysis

An editorial look at what each product does well and who it suits.

OneNote
Keeping

Overall verdict

  • OneNote is generally considered a good tool for note-taking and organization, especially for users who are already within the Microsoft ecosystem. Its wide array of features makes it suitable for students, professionals, and anyone in need of a comprehensive digital notebook.

Why this product is good

  • OneNote is praised for its versatility and flexibility. It offers a robust platform for note-taking that supports multimedia inputs such as text, images, audio, and video, which can be organized within notebooks and sections. OneNote integrates well with other Microsoft Office products, enabling easy sharing and collaboration. Its cross-platform availability ensures that your notes are accessible from various devices, and its cloud synchronization simplifies accessing and updating notes on the go.

Recommended for

  • Students looking for a digital notebook to organize lecture notes and study materials.
  • Professionals who need a tool for meeting notes, project planning, and collaboration.
  • Individuals seeking a versatile note-taking application that supports a variety of media and formats.
  • Users who prefer cross-platform access to their notes and seamless integration with Microsoft Office products.

No analysis of Keeping yet.

Videos

Walkthroughs and reviews on video.

OneNote 3 videos + Add
Keeping 2 videos + Add

Notability vs OneNote: 2019 comparison

More videos

  • - 5 Reasons OneNote is Better than Notability | iPad Pro Note taking (2019)
  • - Microsoft OneNote Tutorial

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
OneNote
Keeping
100% 100%
Note Taking
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Task Management
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing OneNote and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using OneNote and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

OneNote 5.0 · 1 review
Keeping no reviews yet

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Alternatives to OneNote and Keeping

When comparing OneNote and Keeping, you can also consider the following products.

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