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HelpScout VS OneNote

Compare HelpScout VS OneNote and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

OneNote logo OneNote

Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • OneNote Landing page
    Landing page //
    2018-09-30

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

OneNote

Website
onenote.com
Pricing URL
-
$ Details
-
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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OneNote videos

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Notability vs OneNote: 2019 comparison

More videos:

  • Review - 5 Reasons OneNote is Better than Notability | iPad Pro Note taking (2019)
  • Tutorial - Microsoft OneNote Tutorial

Category Popularity

0-100% (relative to HelpScout and OneNote)

HelpScout

OneNote

Help Desk
100 100%
Help Desk
0% 0
Note Taking
0 0%
Note Taking
100% 100
Customer Support
100 100%
Customer Support
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using HelpScout and OneNote. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and OneNote

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

OneNote Reviews

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
OneNote is a free note-taking app available to anyone with a Microsoft account. Although handy, OneNote has a laid-back interface and is not as intuitive. However, OneNote has several note-worthy features, including voice notes, text translation, sticky notes, and handwritten notes.
Source: clickup.com
The 6 best note-taking apps in 2024
With OneNote's Zapier integration, you can automate OneNote to eliminate the hassle of moving information between apps. For example, Zapier can automatically create new notes in OneNote whenever you have a new task, note, or calendar event in another app. Learn more about how to automate OneNote, or get started with one of these pre-made workflows.
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In fact, like Evernote, OneNote has had so many different abilities added that it can become a bit overwhelming. For example, when I wanted to find out whether I could extract text from a photo, I went to OneNote’s “Tell me” icon, which, if it can’t find an immediate answer to your question, offers a smart lookup link. When “extract text” didn’t come up with anything, I...
Source: www.theverge.com
The best encrypted note taking apps
OneNote: OneNote is Microsoft’s note-taking addition to their office suite. The product is simple, easy-to-use, and provides a text editor familiar to many current office users. However, notes are not end-to-end encrypted, which means you may want to take your private notes and thoughts to one of our top picks listed below.
Source: www.skiff.com
15 Best Notability Alternatives 2022
OneNote promotes collaboration so you can share notes with others and collaborate on projects seamlessly. OneNote allows you to express your thoughts using different mediums so you can draw or add audio, images, videos, and other media to your notes to suit your workflow.
Source: rigorousthemes.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

OneNote mentions (0)

We have not tracked any mentions of OneNote yet. Tracking of OneNote recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and OneNote, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Keep - Capture notes, share them with others, and access them from your computer, phone or tablet. Free with a Google account.

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