Software Alternatives, Accelerators & Startups

NumPy VS LiveAgent

Compare NumPy VS LiveAgent and see what are their differences

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NumPy logo NumPy

NumPy is the fundamental package for scientific computing with Python

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • NumPy Landing page
    Landing page //
    2023-05-13
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

NumPy features and specs

  • Performance
    NumPy operations are executed with highly optimized C and Fortran libraries, making them significantly faster than standard Python arithmetic operations, especially for large datasets.
  • Versatility
    NumPy supports a vast range of mathematical, logical, shape manipulation, sorting, selecting, I/O, and basic linear algebra operations, making it a versatile tool for scientific and numeric computing.
  • Ease of Use
    NumPy provides an intuitive, easy-to-understand syntax that extends Python's ability to handle arrays and matrices, lowering the barrier to performing complex scientific computations.
  • Community Support
    With a large and active community, NumPy offers extensive documentation, tutorials, and support for troubleshooting issues, as well as continuous updates and enhancements.
  • Integrations
    NumPy integrates seamlessly with other libraries in Python's scientific stack like SciPy, Matplotlib, and Pandas, facilitating a streamlined workflow for data science and analysis tasks.

Possible disadvantages of NumPy

  • Memory Consumption
    NumPy arrays can consume large amounts of memory, especially when working with very large datasets, which can become a limitation on systems with limited memory capacity.
  • Learning Curve
    For users new to scientific computing or coming from different programming backgrounds, understanding the intricacies of NumPy's operations and efficient usage can take time and effort.
  • Limited GPU Support
    NumPy primarily runs on the CPU and doesn't natively support GPU acceleration, which can be a disadvantage for extremely compute-intensive tasks that could benefit from parallel processing.
  • Dependency on Python
    Since NumPy is a Python library, it depends on the Python runtime environment. This can be a limitation in environments where Python is not the primary language or isn't supported.
  • Indexing Complexity
    Although NumPy's slicing and indexing capabilities are powerful, they can sometimes be complex or unintuitive, especially for multi-dimensional arrays, leading to potential errors and confusion.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

NumPy videos

Learn NUMPY in 5 minutes - BEST Python Library!

More videos:

  • Review - Python for Data Analysis by Wes McKinney: Review | Learn python, numpy, pandas and jupyter notebooks
  • Review - Effective Computation in Physics: Review | Learn python, numpy, regular expressions, install python

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to NumPy and LiveAgent)
Data Science And Machine Learning
Customer Support
0 0%
100% 100
Data Science Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing NumPy and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using NumPy and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NumPy and LiveAgent

NumPy Reviews

25 Python Frameworks to Master
SciPy provides a collection of algorithms and functions built on top of the NumPy. It helps to perform common scientific and engineering tasks such as optimization, signal processing, integration, linear algebra, and more.
Source: kinsta.com
Top 8 Image-Processing Python Libraries Used in Machine Learning
Scipy is used for mathematical and scientific computations but can also perform multi-dimensional image processing using the submodule scipy.ndimage. It provides functions to operate on n-dimensional Numpy arrays and at the end of the day images are just that.
Source: neptune.ai
Top Python Libraries For Image Processing In 2021
Numpy It is an open-source python library that is used for numerical analysis. It contains a matrix and multi-dimensional arrays as data structures. But NumPy can also use for image processing tasks such as image cropping, manipulating pixels, and masking of pixel values.
4 open source alternatives to MATLAB
NumPy is the main package for scientific computing with Python (as its name suggests). It can process N-dimensional arrays, complex matrix transforms, linear algebra, Fourier transforms, and can act as a gateway for C and C++ integration. It's been used in the world of game and film visual effect development, and is the fundamental data-array structure for the SciPy Stack,...
Source: opensource.com

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, NumPy seems to be more popular. It has been mentiond 119 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NumPy mentions (119)

  • Building an AI-powered Financial Data Analyzer with NodeJS, Python, SvelteKit, and TailwindCSS - Part 0
    The AI Service will be built using aiohttp (asynchronous Python web server) and integrates PyTorch, Hugging Face Transformers, numpy, pandas, and scikit-learn for financial data analysis. - Source: dev.to / 4 months ago
  • F1 FollowLine + HSV filter + PID Controller
    This library provides functions for working in domain of linear algebra, fourier transform, matrices and arrays. - Source: dev.to / 8 months ago
  • Intro to Ray on GKE
    The Python Library components of Ray could be considered analogous to solutions like numpy, scipy, and pandas (which is most analogous to the Ray Data library specifically). As a framework and distributed computing solution, Ray could be used in place of a tool like Apache Spark or Python Dask. It’s also worthwhile to note that Ray Clusters can be used as a distributed computing solution within Kubernetes, as... - Source: dev.to / 8 months ago
  • Streamlit 101: The fundamentals of a Python data app
    It's compatible with a wide range of data libraries, including Pandas, NumPy, and Altair. Streamlit integrates with all the latest tools in generative AI, such as any LLM, vector database, or various AI frameworks like LangChain, LlamaIndex, or Weights & Biases. Streamlit’s chat elements make it especially easy to interact with AI so you can build chatbots that “talk to your data.”. - Source: dev.to / 9 months ago
  • A simple way to extract all detected objects from image and save them as separate images using YOLOv8.2 and OpenCV
    The OpenCV image is a regular NumPy array. You can see it shape:. - Source: dev.to / 9 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing NumPy and LiveAgent, you can also consider the following products

Pandas - Pandas is an open source library providing high-performance, easy-to-use data structures and data analysis tools for the Python.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Scikit-learn - scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpenCV - OpenCV is the world's biggest computer vision library

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.